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How do I contact Shell Credit Services?
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How do I apply for a shell credit card?
User ID restrictions. Don’t use more than three consecutive or sequential digits (for example, 1111 or 1234) unless your User ID is an email address. Don’t use your Password or the Security Word you provided when you applied for your card as your User ID.
Who do I contact if I have any concerns/issues about my Shell Credit Card or Shell Credit Card online account? For Shell Personal, Shell Drive for Five and Shell | Fuel Rewards® credit card concerns, please call the Shell Credit Services Customer Service help desk at 1-800-331-3703 (TTY: Use 711 or other Relay Service).
Mar 18, 2024 · You can reach the Shell Credit Card customer service either online or through the issuer’s mobile app. Alternatively, you can also contact customer service by phone at (866) 743-5562 or via mail. To contact Shell Gas Card customer service by phone, call (800) 331-3703 , instead.
- Craig Joseph
- There are two versions of the card. Like many brand-specific retail cards, the Shell Fuel Rewards credit card comes in two flavors: The Shell Fuel Rewards Card: This is a "closed-loop" card, meaning it can only be used at Shell.
- It earns discounts on current and future fuel purchases. Holders of either card will receive Gold Status in the Shell Fuel Rewards program and earn an immediate discount at the pump.
- You don’t need the card to earn Gold Status. You can join the Shell Fuel Rewards program for free without being a cardholder and get instant Gold Status for six months.
- You're locked into refueling at Shell. Becoming a Shell Fuel Rewards cardholder will force you to seek out a Shell station if you want to earn a discount at the pump or use your fuel rebates.
Technical Assistance. 1-866-681-3318. For TTY: Use 711 or other Relay Service. Outside the U.S., Canada and Puerto Rico, Call Collect. 1-605-335-2222. Contact us by mail. P.O. Box 7032 Sioux Falls, SD 57117-7032. Payment Addresses. Shell Mastercard Payments P.O. Box 9001011 Louisville, KY 40290-1011.
Alerts will come from Shell Credit Card Alerts, and you can text STOP to 79308 to stop Alerts, or text HELP to 79308 to receive help. For questions about the services provided, you can call 1-800-331-3703. Message and data rates may apply, and message frequency varies by account settings.
on your first $1,200Shell non-fuel purchases. (per year). *Subject to credit approval. New accounts only. With this limited time offer, you get 5 ¢ /gal with Fuel Rewards ® Gold Status and 25 ¢ /gal with the Shell | Fuel Rewards ® Credit Card for a total of 30 ¢ /gal (up to 35 gallons). After the promotional period ends, 10 ¢ per gallon ...
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related to: How do I contact Shell Credit Services?Choose Our Most Advanced Fuel Ever And Save Up With Shell Fuel Rewards® Program. Make The Most of The Stop You Need to Make at Shell.