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      • Some premium cybersecurity tools offer specialized protection against tech support scams. AVG Internet Security has a Remote Access Shield, which automatically blocks other IP addresses from accessing your computer. This, in addition to its enhanced firewall protection, keeps tech support scammers out.
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  2. Aug 13, 2021 · Scammers use sensational language to convince you that your Windows or Mac computer has a computer virus or malware infection, and that all your data, including files and personal information, may be at risk. This is meant to scare victims and get them to click the link or call the fake tech support number.

    • Spotting and Avoiding Tech Support Scams
    • What to Do If You Think There’S A Problem with Your Computer
    • What to Do If You Were Scammed
    • Reporting Tech Support Scams

    Tech support scammers use many different tactics to trick people. Spotting these tactics will help you avoid falling for the scam.

    If you think there may be a problem with your computer, update your computer’s security softwareand run a scan. If you need help fixing a problem, go to someone you know and trust. Many software companies offer support online or by phone. Stores that sell computer equipment also offer technical support in person.

    If you paid a tech support scammer with a creditor debit card, you may be able to stop the transaction. Contact your credit card company or bank right away. Tell them what happened and ask if they can reverse the charges. If you paid a tech support scammer with a gift card, contact the company that issued the cardright away. Tell them you paid a sc...

    If a tech support scammer contacts you, report it to the FTC at ReportFraud.ftc.gov. When you report a scam, the FTC uses the information to build cases against scammers. Are you skeptical that reporting scams will make a difference? Watch this video to learn how your story helps the FTC stop scammers. Now that you know how to recognize a tech supp...

  3. Sep 12, 2022 · The pop-up will include a phone number leading to a tech support scam that tries to sell you fake antivirus software to unlock your computer. System tray notifications They appear in your system tray as notifications informing you of an infection that requires immediate action.

  4. Mar 7, 2024 · You often end up paying hundreds of dollars to a scammer who pretends to deal with the fake virus. Now scammers are upping the stakes — instead of hundreds of dollars, people are unknowingly handing over tens or even hundreds of thousands of dollars to tech support scammers. Here’s how.

  5. How to protect against tech support scams. First, be sure to follow these tips on how to keep your computer secure. It is also important to keep the following in mind: Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.

  6. Tech support scams are a type of social engineering attack where fraudsters impersonate service or support representatives from large companies like Microsoft, Apple, or Best Buy and try to trick you into thinking your device has been hacked or infected with malware or ransomware. Here’s how a typical tech support scam works:

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