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  1. 3 days ago · WELCOME to the City of Shelby’s Customer Services Department! Phone: 704-484-6866. The goal of the Customer Services Department is to provide our customers with courteous, responsive and accurate services, as well as uniform procedures, rates and charges that will treat all customers in a fair and indiscriminate manner. TempTracker365.

    • FAQs

      How is the City of Shelby's water treated for drinking...

    • Budget Billing

      Any City of Shelby Residential customer that has had...

    • Understanding Your Bill

      It is the City's policy to read every utility meter each...

  2. The Customer Services Department consists of four divisions: Customer Service, Billing, Payments, and Metering. Customer Services provides information pertaining to new accounts, utility connections, energy conservation, billing inquiries and similar customer service issues.

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  4. Customer Services; Engineering; Finance; Fire & Rescue; GIS; Housing Department; Human Resources; Information Technology; Parks and Recreation; Planning & Development Services; Police; Public Works; Purchasing & Warehouse; Stormwater; Utilities; Staff Directory & Hours of Operation; Comprehensive Land Use Plan; Government. Mayor; City Manager ...

  5. City of Shelby's Service Hours & Contact Info. https://www.cityofshelby.com/departments/customer-services/service-hours-contact-info. Contact information, including phone numbers and addresses, for various city departments and services. Start Service on the City of Shelby Website.

  6. City of Shelby Profile and History The City of Shelby prides itself on maintaining its own unique identity, a community with a genuine small town character and quality of life that stands in stark contrast to the nearby heavily congested metropolitan areas in and around Charlotte.

  7. Members of the City of Shelby's Service Department handle a variety of tasks on Shelby's streets and water/sewer distribution lines.

  8. The City of Shelby has announced that Brad Harmon has been selected as the Employee of the 4th Quarter, 2023. Brad began his career with the City of Shelby’s Parks and Recreation Department in ...

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