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7 days
- For 7 days following your transfer date, your loan information is being reviewed and verified. Once the verification is complete, your loan will be fully accessible through our automated loan information line and on our web-site at www.myrushmoreloan.com.
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How long does Rushmore take to validate my loan details?
Does Rushmore have access to my loan details?
Why should I contact Rushmore loan management services?
How long does a loan transfer take?
Did your loan recently transfer to us? If so, please note that it typically takes 7 days after your loan transfer date (highlighted in your goodbye letter) to validate your loan details. During this time, our customer service team does not have access to your loan details.
For 7 days following your transfer date, your loan information is being reviewed and verified. Once the verification is complete, your loan will be fully accessible through our automated loan information line and on our web-site at www.myrushmoreloan.com.
Payments are processed within 24 hours of receipt. To verify a payment was received, go online or call our Automated Loan Information Hotline toll-free, at 888.504.6700. The system will prompt you to enter your account number and the last four digits of your Social Security number.
If you’re approved for a loan modification, in some cases, you will be required to first complete a Trial Period Plan. This is a temporary payment relief period that allows you to demonstrate that you can consistently manage the estimated modified mortgage payment. You will have a new monthly payment amount during this Trial Period Plan.
Customer Care — Mortgage Servicing. 888.504.6700. Monday – Friday 8:00AM – 4:00PM CT. Telecommunications Relay Service and Interpreter Services available, learn more.
Rushmore Loan Management Services understands that you may be experiencing a temporary or long-term hardship and need help. Your loan may be past due or you may be facing foreclosure. We want to assist you with possible loss mitigation options which may be available to you. If your loan is owned by Fannie Mae or Freddie Mac, your application ...
If you’d prefer to mail or fax your application—or if you don’t ... 877-888-4606 Rushmore Servicing ... No mortgage loan applications for properties located in ...
