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  2. Founded in 2017, LEVEL is a low-cost carrier based at Barcelona-El Prat Airport (BCN) and Paris Orly (ORY). It offers long-haul flights to Europe, United States, Canada, Argentina and Chile. LEVEL is owned by the International Airlines Group (IAG). 2831 Reviews. 368 Photos.

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    • Airline
  3. I had the most incredible flight From Barcelona to JFK New York on Jan, 26 2024. Despite initial setbacks, including a cancelled return flight and entertainment system issues, my experience transformed once aboard. The Economy+ seats provided unexpected comfort.

    • (360)
    • Booking
    • Check-In
    • The Lounge
    • Boarding
    • Cabin and Seat
    • In-Flight Entertainment
    • Food and Beverage
    • Amenities
    • Service
    • Overall Impression

    I booked this flight as soon as I was able to. When the new airline was first announced back in March, its website was really slow and in fact took several hours before it would even load. So even though I knew I wanted to book one of those $105 fares on the inaugural flight, I had to wait for technology to cooperate. Finally, when the site was up ...

    When I first arrived at Barcelona (BCN), I wasn’t quite sure where to go — straight to the Iberia counter, or would there be a designated section just for LEVEL? As my taxi pulled into the drop-off area, I didn’t see any indication on the doors outside the terminal that the airline had it’s own counter, so I asked the driver to drop me off at Iberi...

    As a Priority Pass member — which I am because I'm an Amex Platinum cardholder — I looked at my options on the Priority Pass app in advance. There are three lounges in Terminal 1: one is for passengers on flights between Barcelona and Madrid, one is for passengers traveling to another Schengen country and the last is for passengers traveling to int...

    Up until this point, my LEVEL experience had been pretty average. I wasn’t entirely impressed with the check-in process and the somewhat rude counter staff I'd encountered. But the 5% discount at the duty free shop was a very pleasant surprise. Where things really took a turn for the worse was during the boarding process. For the flight that was sc...

    By the time I finally boarded the plane, it was 3:59pm — 19 minutes after we were supposed to depart. There was a tense feeling on board between the passengers and crew. Everyone was pretty frustrated, but my mood improved when I boarded the plane and saw the brand new cabin. Flight 2623 was the first-ever passenger flight for this A330-200 — tail ...

    The nine-inch in-flight entertainment screen featured a headphone jack and USB port. In addition, it was motion sensitive so if your hand raised in front of the screen, it would light up. The picture was crisp and clear, the touchscreen monitor was extremely receptive and the tilting function worked perfectly when the seat in front of me reclined. ...

    I didn’t have high hopes for the food and beverage services on LEVEL. Being a low-cost carrier and with me flying in economy, nothing was included so if I wanted a snack or drink, I’d have to purchase it on my own. I guess it’s just one of the tradeoffs for paying just $105 for a flight from Spain to California. When I boarded the plane, I took a p...

    I’ll preface this section by saying this is a ultra low-cost carrier, so there are virtually no amenities unless you purchase them separately. But given that this was a nearly 12-hour flight and I wanted to test out what LEVEL had to offer, I decided to order a Comfort Kit, which cost 12 euros (~$15). It was delivered in a plastic bag and inside wa...

    The level of service both in the airport and in the air fluctuated too much for me to fairly gauge. Overall, I would say it was mediocre at best and, to be honest, I was expecting much more in this regard since it was an inaugural flight. The overall vibe I got from airport staff to cabin crew was that they would rather be anywhere else. That being...

    Honestly, I didn’t have many expectations coming into this flight, especially since it was the first-ever flight and on a true low-cost carrier so there was plenty of room for error. And, after the nearly 12-hour flight, there are definitely some kinks the carrier still needs to work out — especially regarding its soft product. The service could us...

    • Emily Mcnutt
  4. Dec 28, 2018 · When it works, LEVEL is the only transatlantic low-cost airline to offer in-flight WiFi, undoubtedly helpful on some of the airline’s longer flights. For those who hadn’t purchased a meal, the a la carte menu was quite extensive and ranged from 2.5 to no more than 10 euro from a wide array of snacks, drinks and meals.

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  5. Jan 20, 2023 · Read Verified Level customer reviews, view Level Photos, check customer ratings and opinions about Level standards.

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  6. Oct 21, 2023 · LEVEL Airlines is a low-cost carrier serving Barcelona and several destinations in the U.S. as well as South America. Here's my review: Boston to Barcelona.

  7. I would strongly advise anyone considering flying with this airline to reconsider their choice and opt for a more reputable and reliable carrier. LEVEL Airline was a distressing experience that I wouldn't wish upon my worst enemy.

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