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- Consistent with state and federal privacy laws, and as a condition of treatment, audio or video recordings are not permitted inside Virginia Eye Institute facilities.
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Consistent with state and federal privacy laws, and as a condition of treatment, audio or video recordings are not permitted inside Virginia Eye Institute facilities.
- Participating Insurances
This list covers our major participating insurance carriers...
- Patient Forms
Consistent with state and federal privacy laws, and as a...
- Frequently Asked Questions
Here are a list of many of the frequently asked questions we...
- Financial Policy
A goal of the Virginia Eye Institute is to communicate...
- Wells Fargo Advantage
Virginia Eye Institute (VEI) is a comprehensive eye care...
- About
Consistent with state and federal privacy laws, and as a...
- Participating Insurances
FAQs - The Hearing Center at Virginia Eye Institute. Get answers to some of the most common questions we hear from our patients below: What Causes Hearing Loss? What Are the Signs of Hearing Loss? What Are the Signs of Hearing Loss in Children? What Is an Audiologist? Can I Get Hearing Aids Serviced Here If Purchased Elsewhere?
- Healow Check-In
- Please Schedule Ahead
- Office Hours & Appointments
- Emergencies
- After Hours/Emergency Calls
- Prescriptions and Refills
We are excited to introduce Healow Check-In! This is a safe and secure contactless check-in service that will let patients check-in to their appointment, confirm insurance coverage, sign consent forms, and make co-payments. When you arrive at our office, all you’ll need to do is click “I have arrived” on your smartphone. Once you’ve clicked “I have...
Routine visits are scheduled in advance. It is advised that all annual eye exams be scheduled several months ahead of time as these appointments fill up quickly. If you are more than ten minutes late for your appointment, it is likely that we will have to reschedule your appointment. If you are unable to come to your scheduled appointment, please c...
Our office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., by appointment only. In the event that you cannot keep your scheduled appointment, please notify us as soon as possible so that we can reschedule your appointment and accommodate other patients’ needs. Please call our call center at 804-287-2020to reach any of our office locations....
On evenings, weekends and major holidays, we have a physician on call for emergencies. When you call the office, an answering service representative will page the physician. If you have an anonymous call blocking device on your phone, you must remove it in order for the physician to call you.
If you have an emergency after regular business hours or on weekends or holidays, please call our office and you will be directed to our answering service, which will relay your message to us. We will return your call at the earliest opportunity. If you are experiencing a life-threatening medical emergency, please call 911 or go to the nearest medi...
Please request any new prescriptions or refills during regular office hours, or your request will be handled the next business day. Please do not wait until you are completely out of your medication to contact us. Allowing your pharmacy a 2-3 day notice to handle this for you is most helpful in obtaining your medications without interruptions. Plea...
Hours. Monday – Thursday, 8:00 AM – 5:00 PM. Fridays, 8:00 AM – 4:00 PM. Request An Appointment Today.
Our dedicated audiologist, Dr. Crystal Amantea, personally conducts all audiograms, tests, and fittings. She is committed to finding the perfect hearing solution tailored to your unique needs. Request An Appointment.
We understand that while hearing loss is a common issue, each patient’s case is unique. We strive to meet each of our patients’ needs and expectations during every visit. If you have any questions or concerns, feel free to give us a call at (804) 287-2026.
