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  2. Mar 28, 2023 · Around 135,000 Floridians relied on United Property and Casualty Insurance (UPC) for homeowners’ insurance before it went insolvent in February. What should you expect if you have an open...

    • General Information
    • Claims Information
    • Contact Information

    1. Is UPC still in business?

    No. On February 27, 2023, UPC was ordered to end its operations. 1. 1.1. UPC was placed in receivership and ordered into liquidationby the Second Judicial Circuit Court of Leon County, Florida. 1.2. The case number is 2023-CA-000320. 1.3. This order appointed the Department of Financial Services of the State of Floridaas Receiver.

    2. Why does UPC need to end its operations?

    On February 16, 2023, Michael Yaworsky, the Interim Commissioner of the Florida Office of Insurance Regulation, found that UPC was “insolvent.” This means that UPC can’t pay all of its obligations, such as policyholder claims. UPC must now bring its business to an end and pay claims and bills with available money and assets.

    3. What is the status of my UPC policy?

    UPC’s insurance policies will be canceled effective 12:01 a.m. on March 29, 2023.If you are a policyholder, this is when your policy will end unless your policy ends earlier than that day under the terms of your policy.

    10. How will the guaranty association pay claims under a UPC insurance policy?

    If you live in Texas: The Texas Property and Casualty Insurance Guaranty Associationwill pay covered claims for policies issued to Texas residents. This is subject to limits and other exclusions. If you don’t live in Texas: Your state’s guaranty association will pay covered claims for policies issued to their residents. This is subject to limits and other exclusions. You can find information about your state’s guaranty association on the National Conference of Insurance Guaranty Funds’ website.

    11. What happens if I filed a loss claim with UPC?

    The Texas Property and Casualty Insurance Guaranty Associationwill send notices to people who have open claims on file with UPC after it receives the claim files. It may take some time before the guaranty association receives the information needed to contact you.

    12. How do I contact the Texas Property and Casualty Insurance Guaranty Association?

    Phone: 512-345-9335 or toll-free 800-856-0298 Fax: 512-345-9341 Email: info@tpciga.org Mailing address:TPCIGA, 9120 Burnet Road, Austin, TX 78758

    13. How do I contact the Florida Department of Financial Services or the Special Deputy Receiver?

    Florida Department of Financial Services, Division of Rehabilitation and Liquidation: Phone: 850-413-3081 or toll-free at 800-882-3054 Website: www.myfloridacfo.com/division/receiver For more information, contact: FIN-GM@tdi.texas.gov

  3. Feb 23, 2023 · If you have an open claim with UPC, that claim may or may not eventually be transferred to the Louisiana Insurance Guaranty Association (LIGA) for adjusting and payment. Continue contacting...

  4. Oct 4, 2023 · Although the automatic stay would have ended on August 27, 2023 a recent court order extended the stay another six months, forcing UPC policyholders with open claims to wait an entire year before they can pursue legal action against FIGA. Here's how the stay and litigation against FIGA works.

  5. Jan 14, 2022 · If you or a family member are trying to obtain new insurance while you have an open claim in dispute, here are a few things to know:

  6. The UPC Policyholder Center is your one-stop center for managing your policy anytime, anywhere on your smartphone or computer. To help minimize the need for callbacks, all the tools you need to quickly and easily accomplish a variety of tasks are right at your fingertips. View claim details anytime. Track your claim through completion. •.

  7. Feb 28, 2024 · Patronis urges people who still have an open FIGA claim to call his office or visit their website.“I can't make you call us. But if you'll dial 1-877-MY-FL-CFO you will get answers,” he said ...

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