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We've given you the answer for account numbers starting with '67' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. We can fix this for you. Just get in touch and let us know you've given us the wrong reading. What happens next?
A smart meter is a newer type of electricity or gas meter. All energy suppliers are installing them as a part of an upgrade to the UK's energy system. In addition, we install credit smart meters and smart Pay As You Go meters . Smart meters come with a handy in-home display called an IHD. Here you can see how much energy you're using and what ...
Manage your energy 24/7: view and pay bills, give readings and more.
We've given you the answer for account numbers starting with '67' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. Do you need to get into your old EDF account for something, like finding an old bill, or telling us you've moved out?
Calls may be monitored and recorded as part of our customer care programme. Calls to 0800 numbers are free from BT landlines; other network operators' charges may vary. Go to Smart meters in MyAccount to change or cancel your smart meter installation appointment. You can reschedule your appointment up to 48 hours in advance...
You can find your account number in MyAccount and on your EDF bills, email and letters. Get your Energy Hub questions answered in our Energy Hub help centre. We've got it covered: everything from how we work out your energy breakdown, to why you see estimated readings, and how it all relates to your bills and payments.
Can I get a refund if I'm in credit? We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.
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related to: What can I do with my EDF Energy account number?Earth is in crisis! Donate monthly & have 2x impact in the fight against climate change. Start a monthly gift & your donation will be matched for 12 months—doubling your impact!
