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  1. mychart.urmc.rochester.edu › mychart › faqsUR Medicine MyChart - FAQs

    If you tried to login five times or more and were unable to access MyChart, we have locked your account for security reasons. To reactivate your account, please contact the MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: (585) 275-8762, 1 (888) 661-6162 (choose Option 1).

  2. You also can request an activation code online by visiting mychart.urmc.rochester.edu, or by contacting our MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: (585) 275-URMC (8762), 1-888-661-6162. Patients under 18 (and/or their parent/legal guardian) must speak with their doctor in person before signing up for MyChart.

  3. Request, cancel or reschedule appointments. Use virtual care options like On-Demand Video Visits. Save time by checking in for your upcoming appointment online. View appointment details such as time and location. Review your diagnoses and appointment notes. Manage and request prescriptions. View lab test results and securely communicate with ...

  4. View your diagnoses, medications, immunizations, and most lab and test results. Easily submit corrections/additions to your medications and allergies. Once approved by your provider, these updates automatically appear in your UR Medicine electronic chart. Request appointments and prescription renewals.

  5. To do this, follow these steps: Step 1: Log in to MyChart. Step 2: Go to "Profile" and click "Communications". Step 3: Under "Health" deselect emails and/or text messages for test results. If you have the MyURMedicine or MyChart smartphone app, you will have to turn off your phone’s push notifications for MyChart.

  6. UR Medicine On-Demand Video Visits are real-time video connections with UR Medicine providers to get telemedicine care for common medical conditions and minor illnesses, like colds, coughs, headaches, infections, rashes and more. On-Demand Video Visits are available 7 days a week for patients over the age of 18. Get Started.

  7. The URMC Department of Anesthesiology and Perioperative Medicine has the area's most respected and experienced anesthesiologists who provide state-of-the-art treatment to any patient in need of anesthesia services.

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