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  1. A smart meter is a newer type of electricity or gas meter. All energy suppliers are installing them as a part of an upgrade to the UK's energy system. In addition, we install credit smart meters and smart Pay As You Go meters . Smart meters come with a handy in-home display called an IHD. Here you can see how much energy you're using and what ...

  2. An Economy 7 tariff gives you two electricity rates: a day rate and a cheaper 'off-peak' night rate. It can help you save money if you tend to use more electricity during off-peak hours. You can get an Economy 7 tariff if you have a traditional Economy 7 meter or a traditional Economy 7 prepayment meter. Most smart meters can also be switched ...

  3. If you don't have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you're unsure. Ofgem estimates the typical household in Britain uses 2,700 kWh of electricity, 11,500 kWh of gas or 3,900 kWh for E7 annually. Find out more about how Ofgem works out the typical use for the energy price cap.

  4. The new Energy Bills Discount Scheme (EBDS) started on 1 April 2023 and will run for 12 months, until 31 March 2024.If you are eligible to receive the discount, you don't need to do anything: you'll see the discount automatically applied to the unit rates on your bills. Find out more about the government's rebate schemes and eligibility rules.

  5. The unique supply number for your gas meter is also known as its MPRN, which stands for 'meter point reference number'. You can find your gas meter's supply number at the bottom of the second page of your bill: Helpful thanks! I still need help. Home.

  6. Calls to 0800 numbers are free from BT landlines; other network operators' charges may vary. Find out how you can pay your bill online, by phone or in person at your bank or Post Office when you pay for your energy by Card, Cash or Cheque.

  7. Dec 20, 2022 · I want to make a complaint. If for any reason, you might want to complain about something to EDF, there are a few different ways you can get in contact: Call: 0333 200 5101. Email: complaintresolution@edfenergy.com. Text: 07481341928. WhatsApp: 07480802942. he EDF live chat.

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