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  1. To amend a standing order on Online Banking: Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window) Select 'Payments & transfers' from the main menu; From the 'Standing orders' section, select 'Manage standing orders'

  2. You can also register your biometrics on your mobile app by navigating to biometric approval in settings. These allow you to authorise certain transactions within Online Banking and on your mobile app. We use the latest technology to recognise the things that make your face unique, so we know it’s you in control of your money.

  3. Step by step instructions: Login to the mobile app. Tap 'Payments' on the bottom of the home screen, make sure the account shown is set to the account where you want to make the payment from. You can swipe to change accounts or tap 'Change account'. Tap 'Send money'. Tap 'Send money abroad'. Tap 'Choose who to pay'.

  4. Set up card payment controls. 1. Log in and select account. Log in to your mobile app and select the current account you want to set controls on. 2. Manage my card and card payment controls. Select 'Manage my card' followed by 'Card payment controls'. 3. Toggle on and off controls.

  5. You can make a payment to your credit card in the following ways: If you have a current account with us, you can make payments to your credit card through Online Banking. or the Mobile app. You can also set up a direct debit through Online Banking. or the Mobile app to avoid missing a payment. The steps to make a payment through Online Banking ...

  6. Choose the account you want to make the payment from using the account picker. Select 'Pay someone new' under 'Select who to pay'. Follow the instructions on screen until you reach the confirmation page which will let you know that your payment is complete or scheduled. You will then be able to view the payee details through 'Manage Payees'.

  7. Online Banking is a secure, easy to use and convenient way to manage your account. View your balance. Make payments. Transfer money between your accounts. Set up and go paperless. Use Online Banking. Direct Debits. Standing Orders. Other useful stuff.

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