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  1. Contact us. Use this form to reach out to our Customer Success Team regarding any questions, concerns, or feedback. You can also view our FAQ for quick answers to commonly asked questions. I am a registered client and I need support. I am a current BetterHelp therapist and I need support.

  2. Apr 23, 2024 · If you’re looking for assistance through customer service, BetterHelp does accept phone calls. You can reach out at 888-688-9296. How often is BetterHelp billed?

  3. Talk to your therapist however you feel comfortable — text, chat, phone, or video.

  4. To talk with your therapist over the phone, you will need to schedule a time with your therapist and log in to your Therapy tab at that time. The therapist will prompt you to start the phone session and the system will ask you for your phone number.

  5. May 8, 2023 · In addition, BetterHelp also has a toll-free number that can be used to contact their customer service team. You can call this number 24/7 and speak to a team member. BetterHelp wants to ensure that their customers have the best possible service and experience.

  6. May 9, 2024 · Through a platform like BetterHelp, you can gain several online therapy options, including phone, video, message and live chat sessions. You can also reach out to your licensed counselor at any time and receive a response, often within 24 hours.

  7. Suicide & Crisis Lifeline: Call or text 988. National Domestic Violence Hotline: 1-800-799-7233. Crisis Text Line: Text "DESERVE" TO 741-741. Lifeline Crisis Chat (Online live messaging): https://988lifeline.org/chat. Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288)

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