Search results
Find affordable mobile and internet plans. Discover high-speed connectivity and great value at Koodo Mobile. Join us today!
- Log In
Activate your phone. Safe and secure connection
- Cell Phones & Smartphones
Choose the Koodo phone that’s right for you and stay...
- Plans
Switch to Koodo and save online. Save the $70 connection fee...
- Help
We welcome the opportunity to speak with you to set things...
- Promotions
Available to new and existing customers. $60 connection fee...
- Certified pre-owned
Every used Koodo phone purchased after November 10, 2020...
- Pick your perk
After activating and logging in to your Self Serve account,...
- Stream
Exclusive for Koodo customers. Save big with Stream+ when...
- Add a line
The Legal Stuff. 1. Available only for existing customers...
- Bring your own phone
Koodo’s SIM cards offer Standard, Micro, and Nano sizes to...
- Log In
Log in to your Koodo account to manage your bill and services, view your usage and more.
Choose the Koodo phone that’s right for you and stay connected with our affordable options of the latest and greatest cell phones and affordable smartphone plans. Browse our collection of new phones by Apple, Samsung, Google, LG, Huawei, Motorola, Coolpad, ZTE, and TCL, or consider our certified pre-owned options.
Koodo Mobile is a subsidiary of Telus that offers postpaid, prepaid, and wireless home phone services without fixed term contracts. It started in 2008 and targets younger customers with smartphones, feature phones, and non-expiring add-ons.
- Review Summary
- Koodo Mobile Coverage Map and Network
- What Is Koodo Mobile?
- Koodo Plans
- Koodo Mobile Phones
- Koodo Add-ons
- Self Serve Portal
- Call Quality
- Data Speed
- Customer Service
- GeneratedCaptionsTabForHeroSec
If you want one of the latest smartphones at the lowest upfront cost (sometimes as low as $0) and financed interest free over the course of 24 months, then Koodo is a good choice. Your service is almost entirely self-managed through your online account (done-for-you customer service is available for a fee), so if you’re comfortable with other onlin...
Koodo uses Telus’ network, which is the largest 4G LTE network in Canada by a small margin over Bell since the two companies share the same network through a reciprocal network sharing agreement.
Launched in March 2008, Koodo Mobile is a mid-market mobile brand (MVNO) owned by Telus that offers postpaid and prepaid phone planswith 4G (up to 100 Mbps) and 3G (up to 3 Mbps) data speeds on the Telus network and wireless home phone services. It competes in the same market segment as Fido (Rogers) and Virgin Plus (Bell). The brand name is a vari...
All Koodo postpaid plansinclude: 1. 4G data speed (throttled to 100 Mbps) 2. Unlimited Canada-wide anytime minutes 3. Unlimited messaging 4. Call display 5. Voicemail 6. Call waiting 7. Conference calling Additional data costs $13/100 MB.
If you want the latest and greatest, they’ve got it. Koodo carries a wide range of phones, from the latest phones from Apple, Google, Motorola, TCL and Samsung, which at the time of writing, this was the iPhone 14, Plus, Pro and Pro Max, Samsung S23, S23+ and S23 Ultra and Pixel 7 and 7 Pro. They also have affordable, mid-range phones available suc...
Roaming
With Koodo’s Easy Roam add-on, you pay a flat fee per day to use your phone as if you were at home – using the same data, minutes, and texts included on your monthly plan. Phone calls to numbers in Canada and your destination country are included. Once Easy Roam is enabled through self-serve, you’ll only be charged for the days you use minutes, texts or data while out of the country. You can leave your phone in airplane mode to avoid getting charged. Maybe a little on the pricey side, with th...
Stream+
The transition from streaming wars to cable bundles 2.0 has begun. Telus and Koodo customers can purchase “Canada’s first” bundle of the following streaming services for $25/mo: 1. Netflix Premium 2. Apple TV+ 3. discovery+ with any Koodo plan. This is 20% off based on the regular prices of Netflix Premium $20.99, Apple TV+ $5.99 and discovery+ $4.99. You can use your existing streaming accounts by linking them to your Koodo or Telus account.
Koodo provides a self-serve online portal. You’re able to manage your account and perform almost all the most common functions relating to your phone plan through their website, including: account activation, managing plans and add-ons, roaming, changing your personal or payment information and more.
VoLTE and WiFi calling
VoLTE and WiFi calling are available on the Telus network. iPhone 6 or newer, Pixel 3 or newer, as well as recent Samsung Huawei, LG, Motorola, TCL phones are capable.
Testing with SpeedTest.net and Fast.com, Koodo’s 4G LTE data download speed was 82 to 91 Mbps. Note that since I haven’t changed my plan in years, the speed cap of 100 Mbps applied to new subscribers to Koodo Mobile’s 4G plans on February 16, 2022 does not apply as consumers on the company’s older 4G LTE plans do not have a speed limit. And yet, my...
If you need help, you can read through their help pages (which are pretty thorough in my experience), message the Koodo Assist chatbot for suggestions (not that helpful) or post your problem to the Koodo Community message board. If you’re still having trouble, they do still provide customer service over the phone, but will charge feesto do certain ...
Cansumer evaluates Koodo Mobile based on personal experience and customer feedback. Find out the benefits and drawbacks of Koodo's phone plans, network, features and customer service.
- Mid-level
- notes@cansumer.ca
- Telus
May 31, 2021 · It’s way better than waiting on hold. If Koodo Assist can’t solve your issue, it’ll schedule a call back with a live rep—usually within 30 minutes to an hour. Plus, depending on the inquiry, it will help by getting you to the right rep from the beginning. And it’s always open.
People also ask
Is Koodo Mobile a good phone plan?
What phones does Koodo sell?
What is Koodo Mobile?
Does Koodo offer a rate plan?
Feb 28, 2022 · Learn about Koodo Mobile, a Telus MVNO that offers low-cost plans with Tab, BYOD, and prepaid options. Compare Koodo's features, prices, and network coverage with other Canadian carriers.
