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Mar 7, 2024 · Chat live with your CareTeam from 8 AM to 9 PM ET, or leave a message after hours and we will reply the next business day. You can also find answers to commonly asked questions here. Chat live with us to get answers to questions about: Rx order status.
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Need to get in touch? Find the answers to frequently asked questions on prescriptions, refills, insurance, your account and more with CVS Specialty.
- Delivery Days
- Delivery Tracking
- Delivery to Remote Areas
- Late Or Missing Deliveries
- Change of Address
- Traveling
- Emergency Refills
Regular delivery is Monday through Friday. Some shipments sent by mail may arrive on Saturday. Orders that need to be refrigerated arrive Tuesday through Friday.
You can check your order status any time on your computer or mobile device. Learn more about order status alerts.
In remote areas, deliveries may be as late as 7:30 p.m. (Saturday delivery may not be available.) Check with your CareTeam when placing your order. We’re happy to make different arrangements if needed.
Ensuring that you have your medication when you need it is our top priority. If you don’t receive your order on schedule, call us as soon as possible.
Send a message to your CareTeam or update your account preferences if your address, phone number or delivery preference changes.
If you’re on vacation or away from home for an extended period, you can arrange delivery to your current location or a nearby CVS Pharmacy.* Contact your CareTeam or simply change your delivery location online.
If you need an emergency refill, call the phone number on your prescription label or 1-800-237-2767. *Where allowed by law. In-store pick up is currently not available in Oklahoma. Puerto Rico requires first-fill prescriptions to be transmitted directly to the dispensing specialty pharmacy. Products are dispensed by CVS Specialty and certain servic...
You will work with the CVS Specialty Care Team for each refill, when they call you and decide where/when you'd like your medication. You could also call the phone number on your prescription/pill bottle, go online at CVSSpecialty.com or call customer service toll free: 1-800-237-2767. *Delivery to store is excluded in AR, OK and WV
Mar 27, 2023 · Refill your specialty Rx online. Staying on track with your medications is important. And at CVS Specialty™, it’s easier than ever to refill your prescriptions from your computer or mobile device. When you need a refill, or once you receive a reminder, sign in or use Touch ID* to access our app.
CVS/pharmacy® Locations Filling Specialty Medications To speak with a CareTeam member, call 1-888-493-5386. page 1 Store # Address City State Zip Store Phone# 8498 272 E. Butler Ave. Ambler PA 19002 (215) 643-‐3974 1282 317 W. Lancaster Ave. Ardmore PA 19003 (610) 658-‐0737 828 5020 Pennell Rd. Aston PA 19014 (610) 497-‐2225
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For Specialty prescriptions choose: CVS Specialty NCPDP ID #1466033. Fax: 1-800-323-2445 (TTY: 711) Phone: 1-800-237-2767 (TTY: 711) Mail: 800 Bierman Ct., Mount Prospect, IL 60056. Specialty Hours of Operations: Monday to Friday, 7:30 AM to 7:30 PM (local time)
