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If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
My messages are missing or disappearing. Change your password in Mail. Mail and Calendar FAQ. This article tells you how to add email accounts to the Mail and Calendar apps so you can start sending and receiving email and creating and managing events.
Sign in to Outlook on the web with your work or school account. Go to outlook.office.com. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account.
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Get help when your email messages don't send. After an email message is sent in Outlook 2013 or Outlook 2016, you can check it later to read it again or resend it.
Create and send email. Welcome to your email. Next: Try it! Discover your Outlook inbox for the first time and see how everything's organized. Overview of Outlook layout. Folders are available in the Folder Pane. Some folders are pre-populated, or you can create new ones. Inbox is located in the Message List. Emails open in the Reading Pane.
Enter your preferred email address, or click on Get a new email address to get a new one from Microsoft. You can choose from @outlook.com or @hotmail.com domains. Create a strong password and click on Next. Enter your first and last name and click on Next.
Create and send email in Outlook. Choose New Email to start a new message. Enter a name or email address in the To, Cc, or Bcc field. If you don't see Bcc, see Show, hide, and view the Bcc box. In Subject, type the subject of the email message. Place the cursor in the body of the email message, and then start typing.
Trending topics in Outlook.com. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Also check out the Outlook.com Community forum. Click any title below to expand it and see the instructions.
Create and send an email. Select Home > New Email. Add recipients, a subject, and a message in the email body. Select Send.
Sometimes you need to make a change to your email account settings. If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook.
