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Ask to speak with the appropriate dealer manager (Service, Sales, or Parts). Explain your request to them, and why it was not resolved. If you need further help, speak, or meet with the Dealer Principal. They own the business and are responsible for its overall operation.
Mar 23, 2020 · Ford complaints contacts. Call Customer Care on +1-800-392-3673. Visit Customer Care Contact Information. Call Headquarters on 313-322-3000. Tweet Ford. Follow Ford. Watch Ford. Comments. Use this comments section to discuss problems you have had with Ford, or how they have handled your complaints. . You can find contact details for Ford above.
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Whether you have a questions to ask or complaints to share, Ford Motor Company has many forms of communication set up for you to contact them! There are several online options, such as the company’s social media, online contact form, or live chat option. If you prefer speaking with someone over the phone or sending your concerns in a letter, Ford p...
Fill out an online contact form to initiate an email exchange.
Ford doesn’t list an email address, but you can leave a message on their website to receive a reply via email. Go to the Ford Motor Company website,
, and select “Contact Ford” at the bottom of the homepage. Submit your concern using their contact form and wait for an email response.
This contact form is mainly for questions about investors, not vehicle sale or service.
The form is simple and straightforward—you only need to provide your email address, full name, and your comment or question.
Use Ford’s live chat option for a real-time response.
Call Ford’s service line for your region to speak to a representative.
If you want to talk to someone and receive answers in real time, you can call Ford’s service line during their business hours. Their hours for each geographic region are available on their contact page at
If you live in the U.S., call (800) 392-3673.
If you live in Canada, 1 (800) 387-9333.
If you live outside of the U.S. and Canada, consult the global website for your region’s service number
Call Ford’s 24/7 service hotline if you need roadside assistance.
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Dec 8, 2023 · One may file a complaint with the Ford Motor Company by calling 1-800-392-3673 anytime between 8:00 a.m. and 8:00 p.m. Eastern Time, Monday through Friday, or between 9 a.m. and 5:30 p.m. Eastern on Saturday. Customers may also file a complaint in person at a local Ford dealership.
Jul 25, 2021 · There are a few different ways an individual can send a complaint to the Ford Motor Company that does not involve going to a local dealership. Contact Ford by Telephone. There are times when talking with someone is the only way to get anything done.
Dec 29, 2014 · How to resolve a problem with Ford. This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
To ensure the possibility of reporting any violation of human rights or environment-related risks throughout the complete supply chain, we are offering our grievance channel through the following: External Grievances at Ford Motor Company (Bengali) View External Grievances. External Grievances at Ford Motor Company (Burmese)
