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Get support. Shopper Support. For Instacart Shoppers looking for assistance. Get support. Retailer Inquiries. For retailers interested in more information about Instacart Platform. Request. Contact us today to learn how Instacart Platform can grow your business.
- Instacart Help Center - Contact Us
Terms for Free Delivery (First Order): Offer valid on first...
- Instacart Login | Online Account Access | Instacart
Sign in to your Instacart account through the customer login...
- Instacart Shoppers - Get Paid to Shop
Chat with customers for questions or changes. Check out with...
- Announcing Faster, Better Support for Shoppers - Instacart
Now, shoppers can contact our support team directly through...
- Our Commitment to Shoppers: Support While You ... - Instacart
This month, we’re sharing more about support while you shop...
- Reintroducing Phone Support While on a Batch - Instacart
How it works. You can find phone support in the help center...
- Instacart Help Center - Contact Us
- Instacart Shopper Customer Service Options
- Why Instacart Shoppers Need to Contact Customer Service
- Instacart Shopper Customer Service Hours
You can choose whatever method works best for your situation. If it’s something that needs immediate attention, you’ll want to call or chat. If it’s something that can take a day or two to resolve, consider using the email option instead.
1. Instacart Shopper Pay Issues
Like any job or gig work, discrepancies can arise with Instacart Shoppers. Full-Service Shoppers, in particular, may experience discrepancies regarding the number of hours worked and pay received due to their irregular schedules. If you encounter any issues with pay, be sure to reach out to Instacart’s support team for assistance. Related: 1. How Much Does Instacart Pay Shopper
2. Instacart Shopper App Issues
There are times when contacting Instacart Shopper Support is critical because a payment might not go through due to app issues or another scenario where you need immediate assistance. For example, there was an order that I had just vanished from the app after I delivered it to the customer. I looked at my earnings and I wasn’t paid for the order, and it wasn’t in my history of orders either. I had to contact support, and it took them about 10-15 minutes to fix the issue for me and to pay me f...
3. Unable to Find Customer Address
Instacart drivers often rely on GPS to navigate through their delivery routes. One of the most common reasons an Instacart shopper may require assistance is difficulty locating the delivery address. This can be caused by incorrect information provided by the customer, outdated GPS data, or simply a confusing address.
Instacart Shoppers customer service is there for you 24/7, and what’s more, you will be connected with an Instacart support agent by phone in less than two minutes.
Chat with customers for questions or changes. Check out with your Instacart payment card. Deliver the order to the customer. Cash out as soon as 2 hours later. Why shoppers choose Instacart. See what sets us apart, and read more about our commitments to shoppers. Community.
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- Calling Instacart Download Article Call Instacart to speak one-on-one with a Community Support member. If you have an immediate concern or question, the fastest way to get in touch with Instacart is to call them directly.
- Emailing Instacart Download Article Email help@instacart.com to reach a Community Support member. In addition to calling Instacart, you can easily send them an email.
- Download Article Options include how Instacart works, ordering, delivery, pricing, payments, and account settings. For example, go to the Help Center and click on “How Instacart Works” if you want straightforward instructions about how to get started with Instacart.
Apr 23, 2019 · Now, shoppers can contact our support team directly through the shopper app. Shoppers can select a category for support issues to make it more efficient for our team to help you, choose between multiple contact options for support, or connect with an issue specialist in under two minutes — it’s all part of the way we’re offering a better ...
Mar 10, 2022 · This month, we’re sharing more about support while you shop and beyond. Shoppers are deeply valued members of the Instacart community. We always strive to provide you with the support and safety that makes your shopping experience as seamless as possible and protects you while you work.
Mar 10, 2022 · How it works. You can find phone support in the help center of the Shopper app. It’s rolling out over the next few weeks and will be available to all shoppers who are shopping or delivering a batch. You’ll still have access to in-app chat and can choose what type of support is most helpful to you when issues arise. Here’s how it works.
