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  1. Need assistance with finding the right help? Speak with customer support. 866-371-9066. Notice/mailing address. As of January 1, 2021, Change Healthcare is changing our notice/mailing address to: Change Healthcare. 424 Church Street. Suite 1400. Nashville, TN 37219.

  2. 4 days ago · To speak with a Customer Care specialist, call 800-379-0092 (TTY: 711), Monday through Friday, from 8 a.m. to 11 p.m., and Saturday, from 8 a.m. to 6:30 p.m., Eastern time. For self-service options, our automated phone system is available 24/7.

  3. Have trouble logging in? Don't create a new account. Reset your password or retrieve your username. Find Local Help/Agent-broker help on demand. Find people and organizations in your community trained to help you enroll. 1-800-318-2596 (TTY: 1-855-889-4325) Available 24 hours a day, 7 days a week (except holidays) Email.

  4. How can I contact you? You can create a case or call under the Support menu in athenaOne, or access our success community here —you’ll be able to choose a help category to find answers to your inquiries.

  5. Our clinical team is available 24/7 to provide personal assistance. If you need to contact Customer Service, our Customer Service team is available Monday - Friday from 10:00 AM ET - 4:00 PM ET at 1-800-227-3551.

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