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Aug 21, 2024 · The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
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Jun 19, 2024 · The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
Mar 4, 2024 · After Elaine Simmons' flight reservation is lost, she pays an extra $1,796 to get to her cruise on Norwegian Cruise Line. Why won't the cruise line help her recover the money?
Feb 24, 2023 · The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
Dec 12, 2022 · Christopher Elliott, the Travel Troubleshooter. But after a lot of back and forth, I changed my ticket for an additional fee of $1,149. Between the chaos of my father’s condition and the rude...
Feb 26, 2024 · The company refunded your $250. Christopher Elliott is the founder of Elliott Advocacy, a nonprofit organization that helps consumers solve their problems. Email him at chris@elliott.org...