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Aug 20, 2024 · Instructions and fees for accessing and paying your water and sewer services bill.
Information about paying or disputing a water bill, applying for assistance programs, and setting up payment plans.
Pay or dispute a water bill. Learn how to make water bill payments and find out if you qualify for assistance.
WATER BEFORE YOU START. To use this service for commercial or residential accounts, you will need the Water Access Code found on your water bill.
The Water Revenue Bureau (WRB) handles most aspects of the water and sewer billing, including creating bills and collecting payments for Philadelphia Water Department customers. Please visit WRB’s site for more information on topics such as: Becoming a Customer; Water Shutoffs; Reading Your Meter; Billing Errors and Disputes; Contact Us ...
pay your water bill. It’s the simplest way to avoid late payment penalties, and keep your balance from growing. Bill payments fund all our operations, and keep clean water flowing throughout our city. → phila.gov/waterbill. You can also pay by mail or over the phone.
Sep 1, 2023 · 2023 Rate Proceedings. On February 22, 2023, the Philadelphia Water Department filed Formal Notices of proposed changes in water, sewer, and stormwater rates and related charges to take effect on or about September 1, 2023 and September 1, 2024, as well as its annual Tiered Assistance Program Rate Rider Surcharge rates (TAP-R) Adjustment Proceeding.
