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Our mission is to provide customers with a reliable supply of safe drinking water and great customer service at an affordable price. We do this while embracing principles of environmental stewardship, openness, equity, and accountability.
Customer Service. Account Services. The Cleveland Water Web Portal is the secure and easy way to access all of your account information anytime, anywhere. With the Web Portal you can: View your account information. View and pay your bill online. Set up automatic payments. Monitor your water use. Sign for paperless billing.
DPU is committed to providing our customers with reliable and affordable utility services and excellent customer service. DPU is comprised of three major Divisions: Cleveland Public Power, Cleveland Water, and Water Pollution Control.
Cleveland Water. 216-664-3130. Website. A Message from Cleveland Water. Thank you for using Cleveland Water’s online EZ-Pay system. This service allows you to make a one-time payment by credit or debit card, or a bank account.
We offer automated payments through a third party provider called Global. The link can be found on our website or you may pay over the phone by calling the Global number at 1-704-734-9310. You must have your account number ready when calling for faster service.
Redirecting to https://www.clevelandohio.gov/city-hall/departments/public-utilities.
Customer Service. Water Rates. Discount Programs. Cleveland Water offers two discount programs to assist income-eligible customers with the cost of their water bill. Rates & Fees. We are funded by the rates our customers pay.
