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Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
- Billing and Payments
If you are seeing multiple charges or charges that you...
- Contact Us
We would like to show you a description here but the site...
- Can't Sign in to Netflix
Try signing in to your Netflix account on a different...
- Netflix Isn't Working
Netflix freezes, stops responding, or gets stuck loading,...
- How to Restart Your Netflix Account
If you’ve recently canceled your account and can still watch...
- Request TV Shows Or Movies
For help finding a title, visit How do I find TV shows and...
- How to Keep Your Account Secure
Use a password for Netflix that you don't use anywhere else....
- How to Download The Netflix APP
Netflix is available on many devices. The Netflix app may...
- Parental Controls on Netflix
Parental controls on Netflix To choose the types of TV...
- Billing and Payments
To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
- Overview
- By Phone
- Using the App
- By Live Chat
This wikiHow guide teaches you how to contact Netflix over the phone or online. Netflix makes it easy to contact the company straight through the mobile app, but there are still traditional options for an online chat with an agent or a phone call via a landline or cell. Netflix support is also available 24/7 by both live chat and phone, so you can follow these steps any time!
to receive a service code and find the Netflix customer service number: 1-844-505-2993.
section of the Netflix app on Android or iOS to contact Netflix customer service via phone or live chat.
to start a live chat with a customer service agent.
The page includes a few different options for contacting Netflix.
This will pull up the phone number for Netflix as well as a service code (if you are
signed in to your Netflix account
). Use this service code to speed up your service once you are on the line with an agent.
It's a black app with a red
Log in if you're not signed in automatically.
Note that you will only be able to call over an internet connection, as you will be using an in-app caller. Netflix will not open your Phone app.
Tap your profile icon in the upper-right corner.
at the bottom of the menu.
It is represented by an encircled question mark.
If you're a member and you're not logged in automatically, click
, then enter your email address and password.
This will open a pop-up chat window.
Scroll down and click "Tell us what your issue is".
A dialog box with a list of common issues will be displayed, but to start a chat with a live agent, you will need to click the
Tell us what your issue is
Aug 5, 2023 · Learn why you may need to contact Netflix's customer service and how to find their hidden phone number on their website. Follow the steps to dial the number and get personalized assistance for your account, billing, technical, or content issues.
Nov 19, 2021 · How do I contact Netflix customer service? Visit the Netflix Customer Service page and click the Call Us or Start Live Chat options. For more personalized service, sign in to your account.
