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Customer Service. Getting Electricity; Self Service Portal; Customer Service Charter; Complaint Handling Procedure; Frequently Asked Questions; Download MyPower App
97771 or 0703 070 707 | 0732 170 170. Our Telephone Number. +254 203201000
Jun 14, 2024 · The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team. Key...
Aug 31, 2022 · Customer Service. Prepaid Token Re-Allocation Form. Planned Power Interruptions. Update Token Meter Yako FAQs. Getting Electricity. Self-Service Portal. Domestic Customers Application Procedure. SMEs Applications. Investor Relations. AGM 2023. Annual Reports. Trading Results. Notice - Closure of Registers. Corporate Governance . Public ...
Home. - Customer Service Charter. Dear customer, In order to serve you better, we have developed service standards with clear timelines on how long it takes to deliver various services: Updated October 10, 2021. Update Token Meter Yako FAQs. The token meter update process is FREE of charge.
Feb 15, 2021 · Can I get my bill from a KPLC customer service office? Please use the new system at https://selfservice.kplc.co.ke/ to get your bill.
Login. Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 2.6 million customers (as at April 2014).
The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team. Key Features include: Postpaid services. • Bill balance request. • E-bill registration. • Submission of meter readings. • Billing complaints & suggestions.
Those days are long gone since the Kenya Power and Lighting Company (KPLC) introduced the self-service portal. You can now conveniently check your electricity bill through the service via various channels such as SMS, USSD, email, and call center.
Feb 12, 2024 · Discover the ultimate guide to mastering the KPLC Self-Service Portal. Learn how to effortlessly manage your electricity account, track usage, pay bills, and more. Our step-by-step guide simplifies the process, making electricity management easy and efficient for all Kenyans.
