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  1. Immigration New Zealand phone numbers. You can call us from 06:00 to 22:00 Monday to Friday (NZT) excluding New Zealand public holidays. Calling about your application. If you are calling about a visa application, we need either your INZ client, application or passport number.

  2. Phone. Freephone (NZ landline only) 0508 558 855. From overseas or mobile. +64 9 914 4100. Visa & Immigration operators available 6am- 10pm between Monday to Friday (NZ time). Standard overseas call charges apply. Already submitted an application? Contact the Immigration New Zealand branch you submitted your application through.

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  4. Welcome to the New Zealand Government’s official immigration website. Visit us to find out how to apply for a visa or NZeTA, employ migrant workers, and assist students and refugees.

  5. monitor travellers arriving in New Zealand without the required documents; enforce breaches of immigration law and ensure that people who are not allowed to remain in New Zealand leave when they are supposed to; help migrants to settle into New Zealand; manage the New Zealand refugee programme.

  6. Call the Immigration Contact Centre (ICC) in New Zealand at 011 64 9 914 4100. The ICC is operated 24 hours a day for 365 days of the year. It has staff fluent in various languages that are fully trained in all aspects of immigration policy and procedure.

  7. Welcome to the New Zealand Government’s official immigration website. Visit us to find out how to apply for a visa, to visit, study, work or live in New Zealand. You can also request an NZeTA to get approval to board a plane to New Zealand.

  8. Contact us. If you are unable to update your details online or need more support, our call centre can make changes to your personal details. Contact us. Request to see or change the information we hold about you, or make a change to the personal details on your application.

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