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  1. Contact Customer Service. Email or call us with questions or comments based on your area of interest below. Call us: 866-MYQUEST (866-697-8378) Email us: Billing. Locations/Appointments. Patient Service Centers.

    • Billing Services

      Contact Us. Review Patient Assistance Program. Tell us what...

    • FAQ — Billing

      If you would like further assistance, please call the...

    • MyQuest

      Access Test Results, Manage Appointments & More | MyQuest....

    • Billing & insurance

      You can also call the Customer Service phone number listed...

  2. This service is provided to allow you to conveniently pay your invoice. To proceed, please enter the lab code and invoice number found on your Quest Diagnostics invoice. If you cannot locate your lab code, please call our customer service number on your invoice.

  3. For Example: 12345 or 12345-6789. Phone Number*. Use space provided at right to type your message*. Conveniently pay your Quest Diagnostics invoice or update your insurance information using our secure online form.

    • Select Your State
    • For Example: 12345 or 12345-6789
  4. Contact Us. Review Patient Assistance Program. Tell us what you think! Take our billing survey. Conveniently pay your Quest Diagnostics invoice or update your insurance information using our secure online form.

    • General Questions
    • Payment
    • Insurance
    • Pricing
    • Medicare
    The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.  This bill is for laboratory testing fees only and is separate from any bill yo...
    Click on the highlighted term to view an example of the Quest Diagnostics bill, which contains definitions for many of the terms used on it.  This example may look somewhat different from your bill...
    Please send the requested information to the address or fax number listed on your bill.  You can also call the Customer Service phone number listed on your bill, or contact our online Customer Serv...
    Quest Diagnostics obtains diagnosis information from the ordering physicians office.  If your insurance carrier denied your claim due to the diagnosis code, please contact your physicians office.
    Yes, click here to get started. If your lab code begins with ZOT, we'll redirect you to MyDocBill.com, the website of Quest's billing services provider. Here, Quest patients have secure access to p...
    Yes. All of us are concerned about web privacy and the security of the information we transmit over the Internet. When paying your bill online through the Quest Diagnostics hosted bill payment appl...
    To pay your bill by mail, send your payment to the "Send Payments To" address listed on your bill.   Please send the Payment Coupon(s), attached to your bill, along with your payment and write your...
    Our billing system generates transactional specific bill.  Due to patient privacy issues, our system does not store information regarding the patient from transaction to transaction.  Each transact...
    You can find out if Quest Diagnostics is in-network with your health insurance plan by clicking here.However, it is the patients responsibility to verify benefits before services are performed.  An...
    In select geographic areas, Quest Diagnostics will file eligible claims to a secondary insurance carrier as a one-time courtesy.  To check availability of this courtesy service and to submit your s...
    A few reasons you may have received a bill include, but are not limited to, the following:
    You can update the insurance reflected on a bill received by clicking update my insurance.  Please be sure that the information provided is accurate and complete.  Inaccurate or incomplete informat...
    If you are having your blood drawn at a Quest Diagnostics Patient Service Center (PSC), you can ask for patient pricing before it is drawn.  You can also contact the Billing Customer Service or the...
    The price you pay for tests performed by Quest Diagnostics may be dependent on several variables, such as:
    An Advanced Beneficiary Notice (ABN) is a requirement by Medicare.  The purpose of the ABN is to help patients make an informed choice about whether or not they want to receive certain laboratory t...
    Medicare provides a "crossover" program that automatically forwards patients claims to their secondary insurance carrier for coordination of benefits.  To take advantage of this program, please con...
  5. myquest.questdiagnostics.com › billingMyQuest

    Access Test Results, Manage Appointments & More | MyQuest. Appointment Scheduling Pay Bills. keyboard_arrow_down Contact Quest.

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  7. You can also call the Customer Service phone number listed on your bill, or contact our online Customer Service. If the message on your bill indicates that your insurance carrier needs more information from you in order to process your claim, please contact your insurance carrier directly.

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