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  1. Steps To Take For Filing Insurance Claims. Contact your homeowner insurance company to report the damage, determine your coverage and file a claim. If you need help filing a claim, contact Rushmores insurance department at 866.735.2998.

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      Note: Please make sure your Rushmore loan number is included...

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      Rushmore Servicing, 877-888-4606. M-F, 7 am to 8 pm Central...

  2. Here’s what you need to do next. If you have not done so already, contact your insurance agent and cancel the insurance policy you no longer want. In order to avoid an escrow shortage later, if you received a refund check from your insurance provider, endorse it (sign the back) and send it to the address on your letter.

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  4. If you get an insurance claim check, please endorse the check and send it to us. You can visit www.insuranceclaimcheck.com for more information. You can also call our Loss Draft Department at 800-303-2219 to learn more.

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