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  2. subscription.sfchronicle.comSF Chronicle

    SF Chronicle. Our subscriber services portal lets you manage your subscription to the San Francisco Chronicle.

  3. What is your cancellation and refund policy? Your San Francisco Chronicle subscription will continue until canceled but may be canceled at any time by submitting a help request , by logging into your account at SFChronicle.com/account, or by calling Subscriber Services at 415-777-7000 .

  4. How do I get a refund of the balance? Why did the price of my subscription change? What is your cancellation and refund policy? Are subscribers charged for Bonus Days and Premium Days? Are there digital-only and print-only rates? How much do subscriptions cost?

  5. How do I make changes to my account, or get additional account assistance? Once you have activated your subscription, you can manage your account on our Subscriptions Services website. If you haven’t already done so, please visit SFChronicle.com/activate to register your account.

    • Application and Acceptance of This Agreement
    • Privacy Notice
    • Accuracy of Your Information & Communication Methods
    • Age Eligibility and Legal Capacity
    • Username, Password and Other Credentials
    • Intellectual and Other Proprietary Rights
    • User Content
    • User Submissions
    • Enforcement
    • Your Conduct and Responsible Use of The Newspaper Services

    These Terms of Use along with our Privacy Notice and any additional guidelines, terms, procedures or rules that may apply to a specific feature of the Newspaper Services that are owned or operated by San Francisco Chronicle, a publication of Hearst Communications, Inc. , or its affiliates (“we”, “us”, “our” or “Hearst”), are a contract in electroni...

    In connection with your access to or use of the Newspaper Services, we may obtain information from or about you. We will use your information in accordance with our Privacy Notice, which describes our privacy practices as well as choices you may have with respect to the collection and processing of some of your information. Please take a moment to ...

    The information you submit to us through the Newspaper Services, including as part of your account creation, registration or membership, must be truthful, accurate and current. You are responsible for maintaining the accuracy of such information. If we believe that your information is not truthful, accurate or current, we have the right to terminat...

    The Newspaper Services are not intended for access or use by children, especially those under the age of 13. If you are under the age of 13, you may not access or use the Newspaper Services or provide information to us. By accessing or using the Newspaper Services, you represent that you have legal capacity to enter into this Agreement and to fulfi...

    You are responsible for maintaining the confidentiality of your username, password and other credentials (your “Credentials”) that you may be asked to create to access the Newspaper Services or certain features or portions thereof. We are not responsible for any misuse of your Credentials by any third party, whether authorized by you or not. You ag...

    Your access and use of the Newspaper Services and Content is for personal and noncommercial purposes only. The rights granted to you in this Agreement are subject to the following restrictions: 1. The Newspaper Services include Content that is derived in whole or in part from content or materials supplied and owned by Hearst, Hearst’s licensors or ...

    “User Content“ means any and all information and content that a user submits to, or uses with, the Newspaper Services (e.g., photos, audio, video, messages, text, files, or other content you provide us), except any Feedback. You are solely responsible for your User Content. User Content may include unsolicited or invited submissions. You assume all...

    Unsolicited Submissions You agree that we may use information/User Content you provide us through emails, Q&A, blogs, forums, polls, or through any other user generated submission, and may use your name and any stories you provide us in articles or other features published on the Newspaper Services or in our publications, advertising or sponsored c...

    If we become aware of a user’s violation of this Agreement, including the rights of any third party, we may take certain remedial steps, including refusing access to the Newspaper Services to any person or entity and change eligibility requirements at any time. If we become aware that any of our users has repeatedly infringed the proprietary rights...

    Please act responsibly when using the Newspaper Services. The following rules are a condition of your access to or use of the Newspaper Services and Content: 1. No Criminal or Unlawful Conduct. You may only use the Newspaper Services and Content (including any information contained therein) for lawful purposes, in accordance with this Agreement, ap...

  6. Aug 1, 2023 · The San Francisco Chronicle wouldn’t exist without your support. We’re working hard to make improvements to our print and digital products every day. In case you’ve missed it, there are lots...

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