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About The RIDE. The RIDE paratransit service provides door-to-door, shared-ride public transportation to people who can’t use the subway, bus, or trolley all or some of the time due to temporary or permanent disability.
RIDE customers can text 781-980-RIDE (7433) to check the arrival time for their trip, see a list of upcoming trips, check their account balance, or cancel a trip without having to call The RIDE Access Center (TRAC).
Learn about the MBTA's RIDE on-demand travel program, a partnership with ridesharing companies Uber and Lyft.
THE RIDE provides door-to-door para-transit service to 58 cites and towns, in lift-equipped vehicles for eligible customers who cannot use subways, buses, or trains. Only registered THE RIDE customers may take advantage of the service.
With The RIDE Flex, you can instantly book trips with Uber and Lyft—there's no need to schedule in advance. Eligible RIDE customers can take Flex trips with MBTA partners Uber and Lyft.
receive MBTA door-to-door paratransit services upon eligibility. The RIDE is a first-come, first-serve service with no restrictions on trip purpose. RIDE vehicles are equipped to carry both ambulatory persons and wheelchair users. RIDE drivers can help a passenger up or down from curbside to the vehicle and/or up or down one additional step.
The Ride (sometimes styled as The RIDE) is the Massachusetts Bay Transportation Authority's ADA paratransit program for people with physical, mental or cognitive disabilities that make it difficult or impossible to ride the MBTA's fixed-route bus, subway, and trolley system. The Ride provides door-to-door service, from vehicle to door.
MBTA The Ride (ADA Paratransit Program) The RIDE provides door-to-door paratransit service to sixty cities and towns for eligible customers who cannot use subways, buses, or trains due to a physical, mental, or cognitive disability.
Learn about the MBTA's RIDE on-demand pilot program, a partnership with ridesharing companies Uber and Lyft.
THE RIDE is the MBTA’s paratransit door-to-door service for people with disabilities who are unable to independently use general public transportation. It is an accessible shared ride service for people who are eligible under the Americans with Disabilities Act (ADA) guidelines.
