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  1. Welcome to the USAA Eligibility and Claim Portal. This self-service portal enables providers to: View Member Eligibility. View Member Benefits. View Claim Status. What is needed to obtain information? A one time registration to create your User ID and Password. Including billing Tax ID and NPI. HIPAA validation for each Member verification.

    • HOME

      A one time registration to create your User ID and Password;...

    • CONTACT

      Contact Us. For verification of Coverage/Benefits and Claim...

    • Log In

      Great News!!! EOB’s for processed claims are now available...

    • Account Registration

      Confirm Email Address *. Contact Name *. Contact Phone # *....

  2. Great News!!! EOB’s for processed claims are now available online. Provider Portal Log On. User ID (Email Address) Password. Please enter the security code as shown above: Forgot Your User ID | Forgot Your Password? New User ? Click here to register. Provider Portal.

  3. Eligibility and Medicare Supplements Benefits. Forgot password? Already registered? If you are a registered user with one of the listed Clients, sign in with your current user name and password.

  4. Access your life insurance policy details, payments, beneficiaries and forms online. Learn about your options when your policy's initial term ends and how to update your information.

  5. Confirm Email Address *. Contact Name *. Contact Phone # *. Optional Email Address. Security Question 1 *. Security Question 2 *. Password *. Retype Password *. Please enter the security code as shown above:

  6. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

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  8. USAA offers term and permanent life insurance policies for U.S. citizens and permanent residents. Learn how to get a quote, apply for coverage and access dedicated support.

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