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Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.
1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pm – Monday to Saturday. 10:00 am to 7:00 pm – Sunday. If you're not happy we're not happy.
We use text messages to communicate with our Members to provide info about various products, services, Member Benefits, roaming rates, travel options and data usage. If you have any questions about the message you just received please contact us.
Contact us. During the COVID-19 situation, you may experience longer wait times than usual to hear back from us. We recommend Members use My Account for service requests. Accessing your account online is the fastest and most convenient way to manage practically all aspects of your services at any time you choose.
Learn how to contact Virgin Plus (previously Virgin Mobile) customer service via phone, email, or chat.
Discover Virgin Plus's advantages: value-packed plans with tons of data, Member Benefits, hot phones, and the best customer service in Canada.
Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. -...
