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Find answers to common questions about Xfinity Mobile plans, devices, billing, and coverage. Get 24/7 help by phone, chat, or email from customer service representatives.
- Plan & Billing
Based on consumer testing of mobile WiFi and cellular data...
- Global Travel Pass FAQs
To add Global Travel Pass to any phone line on your account...
- How Do I Activate My Phone
Xfinity Mobile should now appear as your listed carrier....
- Xfinity Mobile Customer Agreements & Policies
This policy covers all Xfinity Mobile and NOW Mobile...
- What Charges Appear on My Xfinity Mobile Bill
Under Billing in your Xfinity Mobile account, you can see...
- How Do I Unlock My Xfinity Mobile Phone
These orders must be received after signing up for Xfinity...
- Device Support
Based on consumer testing of mobile WiFi and cellular data...
- Xmpp
Hardware service (mechanical or electrical failure)** Loss...
- Contact Us
Get online support for Xfinity products & services. Find...
- Plan & Billing
Xfinity Mobile is a wireless service that offers flexible plans, unlimited data, and access to millions of WiFi hotspots. Whether you need help with your account, billing, device, or coverage, you can find answers and support on this webpage. You can also chat with Xfinity Assistant or call Xfinity Mobile customer service for more assistance.
- Additional Xfinity Customer Service Numbers
- Quickest Way to Reach A Live Xfinity Representative
- Non-Phone Options to Reach Comcast’s Xfinity
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What do you need when you call Xfinity customer service?
There are a few things you will need to have ready when you call Xfinity customer service: 1. Your ZIP code 2. The phone number associated with your account 3. Your Xfinity account number
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (800) 934-6489 (1-800-Xfinity). 1. Press 9 or say Spanish if you need to go to the Spanish menu 2. You will be immediately prompted to en...
If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash. 1. Transferring your Xfinity services to a new home: ...
Call (888) 936-4968 to reach an Xfinity Mobile specialist or find other ways to contact Xfinity customer service for your mobile, TV, internet and phone needs.
To speak to a human at Xfinity Mobile, use the Xfinity Assistant chat and follow the prompts to chat with an agent, or log into your Xfinity account and locate your region's customer support phone number. You can also DM Xfinity Mobile on their social accounts (Twitter, Instagram, and Facebook).
- www.facebook.com/Xfinity
- @Xfinity
- @xfinity
- www.xfinity.com/mobile
- To activate your Xfinity Mobile phone, insert your Xfinity SIM card and follow the on-screen prompts, or follow the instructions for how to activat...
- Of course! Xfinity Mobile offers a variety of new and older phones , including the latest iPhones, fan-favorite Android devices from Samsung and G...
- Yes, you can keep your number when you switch to Xfinity Mobile. Simply enter it when you're choosing your Xfinity phone plan.
- Your Xfinity Mobile phone is automatically unlocked within 48 hours of you paying it off, as long as you've had it activated for at least 60 days....
- Yes, Xfinity Mobile has live chat 24 hours a day. You may be prompted to log in to your Xfinity Mobile account for most non-sales-related matters...
- You can check your account balance and data usage by logging into your Xfinity app or logging into your online account and viewing your Activity page.
- To cancel your Xfinity Mobile cell phone account, simply switch to your new carrier and begin your new phone service. As long as you're using the s...
- Yes, Xfinity Mobile's chat support is available 24 hours a day. Phone support hours may vary based on your local region.
Aug 30, 2023 · When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. First, they’re going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you’re a new customer.
Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.
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