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  1. The Customer Self-Service Portal allows near-real time access to your water consumption, billing and payment data, and account information. Watch how your water usage varies by month, by day, or even by the hour. Set alerts to learn about unusual water consumption, or send us a question.

  2. DPW's customer self-service portal provides a set of tools to help individuals monitor their water consumption, billing, and payment information (see below). The Customer Payment Portal, which launched on Oct. 1, 2022, introduces features to streamline the payment experience.

  3. waterbillportal-acc.baltimorecity.govLoading...

    The centralized portal for all DPW Customer online activities. As of June 10th, 2024, your DPW Account has been updated. New and returning customers should follow the instructions below to access their new profile. What's New: Username: Your Username has now been replaced by your email address.

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  5. Water. Account Number. Search ». Service Address. Search ». Example: 401 E Fayette St. Please enter service address as it appears on the top portion of your bill. Use abbreviations (West = W, North = N, Street = St, Drive = Dr, etc.)

  6. Sep 23, 2022 · To access the portal, please visit ( https://waterbillportal.baltimorecity.gov/) and follow the log-in instructions. PORTAL. Portal Provides Tools to Manage Water Bill. Download an exact copy of your paper bill. View consumption details (monthly, hourly, daily). View billing history. View up to 36 months of consumption history.

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