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  1. It is best to only send a meter reading when we ask for one or if your prices are changing. You also don't need to if you have a smart meter that sends readings for you. Find out if your smart meter is sending us readings.

  2. How to give a meter reading? We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.

  3. Mar 25, 2023 · First, I was asked to submit gas and electricity meter readings last week, for the March 2023 bill (in spite of having a recently installed smart electricity meter which EDF are receiving data from) and the bill I received a day or so later had used my submitted readings.

    • Does uSwitch Cancel My Old Supplier?
    • What Do I Need to Do When Switching Energy?
    • Will I Experience Any Power Cuts During The Switch?
    • Is It Safe to Switch Energy Online?
    • What Happens After I've Completed My Switch Online?
    • Can I Change My Mind About Switching My Energy?
    • Can My Energy Supplier Stop Me from Switching?
    • Will Any Work Be Required to Complete The Switch?
    • How Long Does It Take to Switch?
    • Switching Energy When Moving House

    If you switch with an accredited switching site like Uswitch, you don’t need to worry about contacting your current supplier before, during or after switching. Once you find your new deal and complete your switch request with Uswitch, we contact your new supplier, who in turn contacts your current supplier to arrange a switchover of supply date. Th...

    While you don't need to inform your current supplier that you're switching, you should provide a meter reading to your new and old provider on the day of the supply switchover to ensure your bills are correct. You may also want to cancel your previous direct debits, but you should only do this after you've settled your final bill. The rest is dealt...

    Rest assured, you won’t experience any power outages during your switch, nor will there be any need to dig up and replace any pipes or cables. Your new supplier will provide gas and electricity through exactly the same means as before. For more information on switching gas and electricity provider, read our guide on how to switch gas and electricit...

    Absolutely. You can simply and safely switch your energy supply online through an accredited energy switching service. If you are unsure of an energy switching service's credentials, look for a notice of their Confidence Code. The Confidence Code is a voluntary code of practice for domestic energy price comparison services and is managed by the UK ...

    Once you've submitted your details with Uswitch, the switchover process will be taken care of by your new and old supplier. Your new energy supplier will be in touch after the two-week cooling off period with information about your switch date. There won't be any interruption to your energy supply as you will still be receiving the same physical en...

    Yes, there is a two-week cooling off period that gives you 14 days to cancel your contract without giving a reason. This period begins once you’ve confirmed your switch online or by phone.

    If you pay for your energy bills it’s entirely up to you whether you want to switch your energy, and your supplier can’t stop you. Many fixed rate energy plans run on a contract of 12-18 months and you may have to pay an exit fee if you switch during this period, but there’s nothing to stop you from switching if you’re willing to pay the exit fee.

    No, you won't need to have any pipes or wires changed or anything installed. The change of energy supply is taken care of by the suppliers. The physical energy is the same and it flows through the same pipes and wires to get to your home. The only exception is if you’ve opted to have a smart meter installed as part of your switch. In that case, you...

    The entire switching process takes around three weeks, including a two-week cooling off period. Your new energy supplier will contact your old supplier to arrange the switch date. Your new supplier will send you a welcome notification outlining what you're paying for and what to expect.

    You’ll need to contact your supplier when you move housebut only in the sense that you need to submit a final meter reading on the day you move so you don’t get overcharged when you switch supplier in your new property. You’ll then need to take a meter reading when you’re in the new property to inform the existing supplier that you’re now using the...

  4. Apr 1, 2024 · If you have smart meters that are working properly in smart mode, so they're regularly sending meter readings to your provider, there's no need to do anything for meter reading day, as they do it automatically. You may want to double-check your meters are sending reads, though.

  5. Jan 31, 2023 · Do I need to submit meter readings? If you have a smart meter, the good news is that no, you dont need to submit meter readings. But if you have a traditional meter, you’ll need to send your energy supplier regular readings.

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  7. Jan 5, 2024 · If you're moving into a new house and want to switch energy supplier, make sure the right meter numbers are registered to your new address before initiating a switch - otherwise you might have to...