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Find customer service & roadside assistance phone numbers, email, addresses. Also try our Live Chat for one-on-one help, plus more.
Hours: Monday-Friday: 8:00am-8:00pm EST. Phone: +1-800-392-3673. For the hearing-or speech-impaired: Please contact the Telecommunications Relay Service by dialing 711. Address: Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126. Ford Canada.
Speak to a customer service representative or use our 24-hour automated support. Have your account number ready. 1-800-727-7000*. For those who are hard of hearing or speech impaired: Please contact the Operator Relay Service by dialing 711.
Ford Credit Customer Service & Support is here for you. Find answers to your FAQs including account management, credit application, financing & payment mailing address information. Read frequently asked questions & contact support by email or phone.
- Overview
- Reaching out Online
- Calling and Sending Letters
Whether you have a questions to ask or complaints to share, Ford Motor Company has many forms of communication set up for you to contact them! There are several online options, such as the company’s social media, online contact form, or live chat option. If you prefer speaking with someone over the phone or sending your concerns in a letter, Ford p...
Fill out an online contact form to initiate an email exchange.
Ford doesn’t list an email address, but you can leave a message on their website to receive a reply via email. Go to the Ford Motor Company website,
, and select “Contact Ford” at the bottom of the homepage. Submit your concern using their contact form and wait for an email response.
This contact form is mainly for questions about investors, not vehicle sale or service.
The form is simple and straightforward—you only need to provide your email address, full name, and your comment or question.
Use Ford’s live chat option for a real-time response.
Call Ford’s service line for your region to speak to a representative.
If you want to talk to someone and receive answers in real time, you can call Ford’s service line during their business hours. Their hours for each geographic region are available on their contact page at
If you live in the U.S., call (800) 392-3673.
If you live in Canada, 1 (800) 387-9333.
If you live outside of the U.S. and Canada, consult the global website for your region’s service number
Call Ford’s 24/7 service hotline if you need roadside assistance.
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How to pay via telephone: Call 1-800-334-1161. Enter your account number. Enter the last 4 digits of your SSN or TIN. Enter your bank account and routing numbers. (see sample check here) Confirm the payment amount and the due date of the debit from your bank account.
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Automatic Payments. Enjoy your vehicle stress-free. Log into your Ford Credit account with Account Manager. Once logged in, you'll be able to access and edit your account information, pay your bill, view statements, and more.
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