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1-800-669-3534 Home Health Hotline. The Complaint Unit located within the Bureau of Survey and Certification, is available to receive complaints against nursing homes and other health care facilities for processing and investigation.
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The Complaint Unit located within the Bureau of Survey and Certification, is available to receive complaints against nursing homes and other health care facilities for processing and investigation.
The Ohio Department of Health investigates complaints against nursing homes as well as the employees who work in nursing homes. Complaints range from poor conditions of the facility to abuse, neglect and theft involving residents. Contact information is provided as follows: Nursing Home Complaints. Ohio Department of Health.
Reporting Options in Ohio. The Ohio Department of Health is the primary state survey agency investigating nursing home complaints in Ohio. Contacting the Ohio DOH 1. Complaint Line. Phone Number: 1-800-342-0553; This Complaint Line accepts voicemails 24/7, including off-hours, federal holidays, and during heavy call traffic.
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Nursing HomeHospiceRespiteSkilled NursingLandscaped GroundsDining RoomStoreRestaurantSpiritual / Religious ActivitiesSocial ActivitiesHealth and Wellness ProgramsBingoPodiatryCardiac CareDental CareWound CareRoom Service AvailableMeals IncludedDiabeticMedicarePrivate PayInsuranceMedicaid80 Total Beds in the Facility62 Current OccupantsCertified by Medicare and MedicaidMedicare Participant Since 07/14/20060 Total Deficiencies Reported0 Health Standard Deficiencies0 Health Complaint Deficiencies0 Total Incidents Reported- (9)
- (855) 221-7955
- 1140 South Broadway, Geneva, 44041, OH
1-800-342-0553 E-mail: HCComplaints@odh.ohio.gov. FILING A COMPLAINT. To file a complaint against a health care facility: 1. Please call the COMPLAINT LINE number at 1-800-342-0553. The COMPLAINT LINE is covered via voicemail twenty-four hours, seven days per week during off-hours, federal holidays and in cases of heavy call traffic.
File a Complaint. All complaints are kept confidential pursuant to Section 4723.28 (I), ORC and are not a public record. Under HIPAA, the Board is a health oversight agency to whom release of PHI is a permitted disclosure without patient authorization. 45 CFR 164.512 (d).
