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  1. You can find your account number in MyAccount, and on your EDF bills, emails and letters. My account number starts with '67' You can find your tariff's name and other important details – like exit fees, end date, unit rates and standing charges – in several places:

  2. Yes, you can register with EDF Energy or approach any other FIT licensee (a new supplier) to continue to receive FIT payments. Where can I find my FIT ID? Please check your Feed-in tariff statement of terms or any other correspondence sent by Solarplicity.

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    • Overview of Charges
    • Tariff Usage and Charges Breakdown
    • Tariff Details

    The first page of your bill should show you your charges, the time period you're being charged for, and your account balance. The balance will inform you if you're in debit or credit to EDF. Knowing this can be a good indicator of whether or not your direct debit is at the right level to cover your energy usage. Supplying regular meter readings kee...

    Further down your bill will be the charge breakdown. It will show you your tariff name (which is also shown at the end of the bill), which could quickly flag whether or not you're on your supplier's often expensive default tariff (standard variable tariff). This bill shows that the customer is on a tariff called Welcome Variable, which will be the ...

    At the bottom of the bill is the general information you need to know about your tariff: its name, end date, payment method, exit fees and estimated annual consumption.

  4. Aug 3, 2022 · EDF Energy customers with complaints can call the supplier on 0333 200 5100. Lines are open Monday to Friday from 8am to 8pm and on Saturdays from 8am to 2pm. If you prefer to have your complaint in writing, you can send a complaint letter to EDF at the following address: FREEPOST. EDF Energy. Plymouth.

  5. EDF Energy tariffs. There are several types of tariff available. Here’s how EDF Energy prices depend on the tariff you’re on: Standard variable tariffs (SVTs) — the price per unit of energy can vary in line with wholesale market fluctuations. This means your price may rise or fall based on market trends.

  6. Energy Hub (for smart meters) • See how much energy you’ve used and what it costs. • Get an energy breakdown on things like heating and cooking. • Get personalised tips to help you save energy and money. Pay As You Go (for smart meters) • Check your balance and top up your meter. • Set auto top-ups or get low-balance alerts.

  7. Buy 6 months of boiler and heating cover; get 6 months free. Covers domestic gas boilers of any age, standard radiators, controls and thermostats*. Have both your electricity and gas supplied by EDF Energy and pay by Direct Debit. Provide a valid email address and register for MyAccount – this is an online only tariff if you prefer phone ...