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  1. A cancellation fee may apply and any difference in fare will apply. Cancellation fees are charged per direction, per person except for cancellations on flights to and from Europe, where cancellation fees are charged per transaction, per person. EconoFlex fare: Cancel your flight for no fee. Credit will be deposited in your Travel Bank ...

  2. To know more about your rights, you can fill out the Canadian Passenger Rights Contact Form or visit the Canadian Transportation Agency’s website. Learn more about flight interruptions for flights departing, arriving, or diverted through: United States. Europe. Notifications. Delays and cancellations. Tarmac delays.

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    • Introduction
    • Types of Flight Delays and Cancellations
    • Obligations: Situations Within The Airline's Control
    • Obligations: Situations Within The Airline's Control, But Required For Safety
    • Obligations: Situations Outside The Airline's Control
    • Complaints to The CTA
    • Annex A: Legislative and Regulatory References

    This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from and within Canada, including connecting flights. The airline operating the affected flight is responsible for meeting obligations to the passenger. This guide describes the different types of flight delays ...

    When a flight is delayed or cancelled (including before the day of travel), an airline has minimum obligations to passengers that could include certain kinds of assistance (standards of treatment), rebooking or refunds, and up to $1,000 in compensation for inconvenience. Their obligations depend on whether the disruption is within the control of th...

    An airline operating a flight that is delayed or cancelled for reasons within its controlmust communicate key information and, when applicable, do the following for the affected passengers: 1. Provide assistance; 2. Offer alternate travel arrangements or a refund; and 3. Pay compensation for inconvenience.

    If an airline delays or cancels a flight for reasons within its control, but required for safety, it does not have to compensate passengers. However, the airline must meet the other obligations described in "Situations within the airline's control", above.

    If an airline delays or cancels a flight for reasons outside its control, it does not have to compensate affected passengers, and the requirement to provide minimum assistance (food, drink, access to communications, and overnight accommodations) does not apply. However, the airline must follow the communication requirements described in Situations ...

    If a person's travel has been disrupted and they believe that the airline did not meet the obligations in its tariff (the contract of transport between the passenger and the airline) or the APPR, they should contact the airline in writing. If the airline does not respond after 30 days or if they are not satisfied with the airline’s response, they c...

    Canada Transportation Act

    86.11 (1) The Agency shall, after consulting with the Minister, make regulations in relation to flights to, from and within Canada, including connecting flights, (a) respecting the carrier’s obligation to make terms and conditions of carriage and information regarding any recourse available against the carrier, as specified in the regulations, readily available to passengers in language that is simple, clear and concise; (b) respecting the carrier’s obligations in the case of flight delay, fl...

  4. Feb 15, 2024 · If you cancel your flight within 24 hours of the original booking, the full cost of your flight will be refunded to you in the original form of payment, except in the case of flights that are scheduled to depart within 24 hours of the time of booking (i.e., same-day flights), where the cancellation fee per person will be charged, and a refund wi...

  5. Oct 23, 2023 · Canceling a flight within Canada will cost $CA50-$59 (~$35-$41) if the flight is more than 60 days away, and CA$100-$118 (~$70-$82) if the flight is less than 60 days away. If the flight is between Europe and Canada the fee is CA$100-$118 (~$70-$82) if it is more than 60 days away, and CA$250-$295 (~$174-$205) if it is less than 60 days away.

  6. If you have a flight booking between now and December 26, and would like to proactively cancel your trip, full refunds to original form of payment are available through this form: https://t.co/ICKIDa5mq8. — WestJet (@WestJet) December 21, 2022.

  7. Oct 22, 2020 · CALGARY — WestJet has become the first national carrier in Canada to voluntarily provide refunds to original form of payment for guests with flights cancelled by WestJet and Swoop, from any...

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