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How to chat with live agent. I am unable to navigate where the live agent feature is as Ubisoft haven’t responded to by case in 4 days . Can anyone help ?
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Get Instant Assistance with Ubisoft Support Live Chat – A Complete Guide for Gamers When Can You Connect? Discover Ubisoft Live Chat Availability and Assistance
Due to COVID-19, Ubisoft Support has temporarily changed its live chat hours. Find out the new schedule and how to contact us for assistance.
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A lot of things can go wrong with technology, including gaming software. You want to resolve your problem immediately. Submitting a form or sending an email isn't fast enough. You can contact Ubisoft via their toll-free customer phone number at 919-460-9778. Through this line, you can address issues like missing items, account recovery, charge disp...
Aside from a call center, Ubisoft has a comprehensive support pagewhere you can find top FAQs and pre-made solutions for problems with every Ubisoft game. Each FAQ comes with an in-depth article on how to resolve the issue. If you can’t solve your problem through the Ubisoft support page, you can sign in to your account and open a support case. To ...
Ubisoft’s customer service and company accounts have thousands of followers across various social media sites: 1. Twitter 2. Facebook 3. Instagram 4. Tumblr However, you can only get customer support through Twitter and Facebook. On Twitter, Ubisoft posts announcements about new games, server issues, outages, and troubleshooting techniques. You can...
For non-pressing matters, you can send snail mail to Ubisoft’s corporate offices. Never send malicious, illegal, or threatening content. You can reachUbisoft’s headquartersin San Francisco at the following address: 625 3rd Street San Francisco, CA 94107, United States If you wish to contact customer service by mail, you can send a letter to the rel...
Primary contact
Scott Dixon Director of Customer Experience at Ubisoft San Francisco Bay Area 625 3rd Street, San Francisco CA, 94107 United States LinkedIn
Secondary contact
Tony Key SVP Marketing and Customer Experience San Francisco Bay Area 625 3rd Street, San Francisco CA, 94107 United States LinkedIn Tara Reichley Head of Ubisoft Customer Relationship Center- NCSA Raleigh-Durham, North Carolina Area 625 3rd Street, San Francisco CA, 94107 United States LinkedIn
Chief executive
Yves Guillemot CEO of Ubisoft Raleigh-Durham, North Carolina Area 625 3rd Street, San Francisco CA, 94107 United States yves.guillemot@ubisoft.com
Issues with games.The most common reason that people contact Ubisoft customer service is they have a problem with a game. On the Ubisoft Supportpage, you can find FAQs for each game. If you don’t r...Issues with Uplay. Uplay is Ubisoft’s online service which allows users to download games from the Uplay catalog. If users encounter problems either with their membership or the Uplay program itsel...Double charges. Some users complain that Ubisoft is double charging them for services. Check out a thread about it here.Purchasing problems. If users encounter issues with the Ubisoft store(searching, ordering, shipping, returning, canceling, etc.), they can try the FAQ or contact customer service to sort out the pr...If you still need help, you can leave a comment below.Other readers who have experienced the same issues may be able to assist you. Alternatively, you can go to Redditto read threads by other users.
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Unlike traditional customer support channels, such as email or phone calls, live chat offers a more convenient and time-efficient way to address technical problems. With live chat, you can receive immediate responses and engage in real-time conversations with Ubisoft Support representatives.
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Get Instant Assistance with Ubisoft Support Live Chat – A Complete Guide for Gamers When Can You Connect? Discover Ubisoft Live Chat Availability and Assistance
