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Support.apple.com/watch
- Apple Watch Support site Comprehensive support information is available online at support.apple.com/watch. To contact Apple for personalized support, see support.apple.com/contact (not available in all areas).
support.apple.com › guide › watch
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Apple Watch Support site. Comprehensive support information is available online at support.apple.com/watch. To contact Apple for personalized support, see support.apple.com/contact (not available in all areas). Download this guide: PDF. Get support information about your Apple Watch.
- Contact
Online technical support for Apple products is available...
- Unpair and erase your Apple Watch
Go to the My Watch tab and tap All Watches. Tap the info...
- Contact
- How can I get service for my Apple Watch?
- Featured services
- How much will it cost?
- Do you have AppleCare+?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider or Apple Store
Send in for repair
Arrange to mail your product directly to Apple
Contact us
Talk to an Apple Support Advisor Get Service
Battery service
We can service the battery in your Apple Watch for a fee. Our warranty doesn’t cover batteries that wear down from normal use. Your product is eligible for battery service at no additional cost if you have AppleCare+ and your product's battery holds less than 80% of its original capacity.
Damaged glass
If the glass on your Apple Watch gets damaged, we can service it for a fee. Accidental damage isn't covered by the Apple warranty. Damaged glass is eligible for applicable coverage for accidental damage from handling with your AppleCare+ plan.
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We'll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.
Hardware service may no longer be available for some older products.
Your country or region offers AppleCare+ for this product. All AppleCare plans include battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.
AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.
Learn more about AppleCare+ in the United States
Learn more about Express Replacement Service
Warranty
Guarantee
Get Support. We can help you find the best support options. Start now. Learn how to set up and use your Apple Watch. Find all the topics, resources, and contact options you need for Apple Watch.
Software support. Get direct access to Apple experts for support using watchOS and more. With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS, and Apple-branded Watch apps, including: Using watchOS. Connecting to iPhone, including iOS and the Apple Watch app.
Learn how to set up and use your Apple Watch. Find all the topics, resources, and contact options you need for Apple Watch.