Search results
Full login and registration process required. As this is a new system, all customers are required to complete the registration process so we can protect you even better. Make a safe password. Now you can change your password yourself, without the need to contact the Bank to adjust your password.
- WIB Business Online Banking
WIB Business Online Banking is the internet banking service...
- WIB St Maarten
Sentoo integrated in WIB Online Banking platform. Sentoo...
- WIB Business Online Banking
WIB Online Banking. How can I protect my account from fraud? Banking made simple. Life is sometimes difficult, banking should not. Digital Access can make your life simpler. On your mobile phone? The WIB Mobile Banking App is available for Google Android and Apple iOS devices. Click on a store button to download the Mobile App of your choice.
- General Information
- Account Information
- Payments & Transfers
- Limits
- Fees & Service Charges
- Prepaid Phone Recharge
- Self-Service Portal
- Mobile Banking
- Alerts
- Widgets
What do I need to sign up for WIB Online Banking?If you have at least one active current or savings account you can sign up for WIB Online Banking using the application form for Online Banking on the wib-bank.net website. What is an e-Code (soft token) and how can I get one?e-Code (soft token) is a new and modern replacement for the e-Pass. An e-Co...
Which accounts can be viewed on WIB Online Banking?All active current and/or savings accounts linked to your personal CIF (your central file at the Bank) can be viewed, as well as the account balances of your credit card(s), loan(s), mortgage(s), time deposit(s) and call account(s). Where can I find my transaction history?Go to your account list an...
When will a payment or transfer be processed?In general, when you schedule a payment or transfer for the same day - meaning you enter today’s date in the date field - it will process immediately. When you enter a future date, it will process at 6 AM on the scheduled date. Is it possible to get a confirmation that a payment has been made?WIB Online ...
What are the transaction limits?Transfers and payments are subject to the following daily and amount limits, subject to change by the Bank. Personal Online Banking Business Online Banking * For a transaction in another currency the NAF equivalent will be used
What are the fees involved for WIB Online Banking?WIB Online Banking has no monthly fee and it has the following transaction fees. Personal Online Banking Business Online Banking *Own Account Transfers between accounts in name of the same entity are free of change. Account Transfers between accounts visible under the same Business Online Banking Us...
Which prepaid phones can be recharged on WIB Online Banking?All Digicel and Flow (formerly UTS) prepaid phones can be recharged through WIB Online Banking. How are prepaid phones recharged on WIB Online Banking?By making an immediate payment to the Digicel or Flow (formerly UTS) beneficiary in the 'Bill Payments' section. When is the recharge appli...
What is the Self-Service Portal?The Self-Service Portal is a separate website where you can maintain your personal information, like your email address and phone number. You also can use the Self-Service Portal to activate and maintain e-Code (soft token) and reset your password. I’ve forgotten my password. How can it be reset?When you have forgott...
Is special access needed when using the Mobile Banking app?No. Start using our iOS app immediately – all you need is your Online Banking username and password. Your e-Code (soft token) will be activated during first login. Available on your mobile device using a data plan, or via a Wi-Fi network. Is it safe to use the Mobile Banking app?Your accoun...
I did not opt-in for any alert, however I received one. How is this possible?For most of the alert types it is possible to opt-out, however for security alerts it is not possible to opt-out. These alerts will always be sent. An example is the creation of a new beneficiary. When you do this, you always will receive an alert. I accidentally cleared t...
Which account balance is shown on the Mobile Banking widget screen?The widget screen shows your available balance. If you’d like to know your current balance, please login to Online Banking or the Mobile Banking app. Do I need to stay logged in the Mobile Banking app for the widgets to work?No, the widgets will work without the need to be logged in...
WIB Mobile Banking brings the bank to the palm of your hand. Have real-time, 24/7 easy access to your personal and business accounts, from an Internet-enabled smartphone or tablet. Mobile...
WIB Mobile Banking brings the bank to the palm of your hand. Have real-time, 24/7 easy access to your personal and business accounts, from an Internet-enabled smartphone or tablet. Mobile Banking Features. Get real-time account balances and transaction details on current and savings accounts.
