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      • Five users can use the WhatsApp Business app at the same time – one on a mobile phone, and four other linked devices – which should be ideal for a small business using WhatsApp Business. If you need one account to be accessible from multiple devices, the WhatsApp Business API may be a better fit.
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  2. Apr 18, 2023 · You can use WhatsApp Business with multiple users in two different ways. Through the WhatsApp Business App or WhatsApp Business API, also known as WhatsApp Business Platform. Each platform has its capabilities and restrictions therefore making it suitable for different business sizes.

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  3. You can only register a mobile phone or a landline (fixed) number that you own. You must be able to receive phone calls or SMS with the phone number you're trying to register. Make sure you’re using a supported phone number. Unsupported phone numbers can’t be registered on WhatsApp and include: VoIP; Toll-free numbers; Paid premium numbers

  4. Frequently Asked Questions. 3 Benefits of using a WhatsApp Team Inbox for Multiple Users. Types of WhatsApp Business Accounts. WhatsApp offers two main account types for businesses - the WhatsApp Business App and the WhatsApp Business API.

  5. Dec 27, 2023 · No. WhatsApp Business offers a linked device feature which allows up to four devices to access the same primary account using WhatsApp Web. For example, four different users could log into the same WhatsApp Business account using mobile phones, tablets and laptops.

  6. Jul 19, 2022 · 19 Jul 2022. Table of Contents. What is WhatsApp Business? Can multiple users use the same WhatsApp Business account? Limitations of using free WhatsApp Business on multiple devices. WhatsApp Business API. Use WhatsApp from multiple devices using WhatsApp Business API. Whatsapp Business API: Multiple logins for multiple users.

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  7. Share. If you want to expand your customer service with WhatsApp Business, you may be wondering how you can use the channel in a GDPR-compliant way with multiple employees. The answer depends entirely on which business option you want to use: the WhatsApp Business app or the WhatsApp Business API.

  8. Select “linked devices”. Choose the “link a device” option. Scan the provided QR code, and you're all set. Adding multiple users to the WhatsApp Business app may seem like a cost-effective and faster solution for improving customer support on WhatsApp, but it comes with some challenges and limitations. These include:

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