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Share your feedback, questions, or suggestions with CNN. Find out how to reach us by phone, email, or online form.
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Published Dec. 2, 2019 at 12:00 p.m. ET. Updated March 18,...
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Every way to reach your favorite CNN program or anchor to make comments, report an error, and help contribute to the news
Did you catch a newsworthy moment on video and want to send it to CNN for coverage? Maybe you were watching the evening news and found yourself yelling “That’s not correct!” at the TV. Whatever your reason for wanting to get in touch with CNN, the process is pretty straightforward if you know which numbers, social media accounts, or email addresses to use. In this article, we’ll walk you through the best ways to reach CNN by phone, mail, or online to leave feedback or report a news tip. If you’ve got a breaking story to share, keep reading!
Call CNN Customer Service at
to get the fastest response.
To submit tips, call Customer Service, tweet
, or fill out an
Call CNN Customer Service at
This number connects you to CNN’s Atlanta, GA headquarters. Contact Customer Service for any issues with your CNN account, subscriptions, accessibility, or other complaints and issues. Also use this number to leave feedback or tips on a news story. Choose Option 1 after calling to speak to a real person.
The Customer Service number for CNN’s Washington D.C. bureau is
Dial CNN’s corporate offices at
Use this number to reach the business side of CNN at headquarters in Atlanta. Call for business and legal inquiries or any issue that doesn’t fall under Customer Service, feedback, or news tips. Alternatively, fax them at (404) 827-2600.
Mail letters to CNN and Turner Broadcasting System, Inc. in Atlanta, GA.
Submit newsworthy tips that are timely, significant, and impactful.
CNN is a large network with wide coverage, so alert them to leads or stories they haven’t reported on yet that are meaningful to a large number of people.
and consider whether your tip is valuable due to unusualness, humor, prominent figures or celebrities, or timeliness. Areas of interest could include:
physical altercations, protests, or clashes of ideologies or politics
stories that provoke an emotional response in the viewer
stories that directly affect large portions of the viewing audience (like a large storm closing down major roads in a region of the country)
to share ideas or concerns.
Select the topic of your feedback from the first drop-down menu on the form, then fill in the remaining fields including your name, email address, and the comment box. Use this form to share ideas about what you want to see covered, make complaints about programming, call out errors, or make other comments to the network.
Indicate a specific show or program in the comment box if applicable. The feedback forms from most programs and bureaus take you to the same form.
Some programs, like Headline News, do have their own
The online feedback form is CNN’s preferred method of communication with viewers and the most likely to get you a quick response.
Send general comments, feedback, complaints, or questions to either email address to reach Customer Service or have your message routed to the proper employee. Save both addresses so CNN’s reply doesn’t go to your spam folder.
