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Check the Status of Your Refund. Track Your Return. Return Shipping. International Returns. › More about Returns.
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Your Orders. You can solve most of your issues with your...
- Return Items You Ordered
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
Jun 11, 2024 · As you probably already know from trying to contact someone on Amazon's "Contact Us" page, there is no direct number to call. That's by design. Luckily, there are other quicker ways to get...
- Daniel Oropeza
Your Orders. You can solve most of your issues with your purchases from Your Orders. For example: View, edit, or cancel orders. Track a package. Start a return or replacement process. Access an invoice. Get help with an order sold by a third party seller.
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Have a problem with Amazon and can’t figure out how to talk to an actual person? Trust us, we’ve been there and know exactly how frustrating it can be. That’s why we’ve created a comprehensive guide to contacting Amazon. Although they don’t have an email address you can send requests or complaints to, we’ve rounded up the phone numbers, chat URL, support pages, and customer service options you can use to get your issue resolved ASAP.
Call Amazon at 1-888-280-4331 for 24/7 customer service.
Call 1-888-280-4331 for 24/7 customer service.
Trust us when we tell you that this number was hard to find, so we don’t blame you if you weren’t able to locate it! Dial this number at any time to
and speak to a customer service representative and get your issue resolved.
If you’re outside the U.S, call 1-206-266-0927.
Amazon also has a few phone numbers specific to various departments and categories, including:
from a customer service agent.
This is the official customer support page for Amazon. Click on this link, and, if you aren't already logged in, type in your email and password to log into your account and gain access to the page.
If you don’t have access to your account, reset your password.
Choose what you need help with from the options presented.
Select a category, then select the item from that category that relates to your question or problem. Then, the page will explain how to complete the task, resolve the issue, file a report, and more. These are the choices:
A delivery, order or return
Your recent orders will be displayed. Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with.
Explain your issue and how you would like it fixed as clearly as possible.
To get good customer service
, give the representative all of the details, including when the problem arose and exactly how it happened. Then, explain to them what you think would be a reasonable solution for the problem.
For example, if you got the wrong product in your order, you could say, “On October 28th, I placed an order for a red bath towel. When I received my package today, I opened it immediately to see that I got a gray bathrobe instead. I’d like to return the bathrobe and get the towel that I ordered. Can you help me correct this?”
Let Amazon know exactly why you're contacting them and what you think the best solution is to the problem at hand.
Keep all records, confirmation numbers, and shipping notes on hand.
Learn how long Amazon refunds take to be fully processed after you return an item. Find information on how to initiate a return, how to choose your preferred refund method, and how gift returns work.
People also ask
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What can we help you with? Some things you can do here. Your orders. Track packages or cancel items. Returns & Refunds. Return or exchange items. Digital services and device support. Find device help and support or troubleshoot device issues. Manage Prime. Learn about Amazon Prime benefits or cancel your membership. Payments & Gift Cards.
