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6 days ago · Consumer advocate says there’s more deception in the world of online reviews than people realize. She recommends getting tips from friends and family instead.
Mar 13, 2017 · A new federal law bans contracts that prohibit consumers from posting negative online reviews of products or services. But Consumer Reports explains that it doesn't mean you can say...
Aug 2, 2021 · Public rants to a company on social media may not work. Consumer Reports shares advice on the best way to complain to a company on social media.
On subjective performance criteria, I no longer trust their recommendations. Their mattress recommendation was a disaster for me - painfully uncomfortable and difficult to return. Their recommendations for consumer products that I understand well (audio equipment, TVs, computers) are questionable. You got lucky!
The runaround that you often get when you have a complaint is deliberate, Schmitz says. Companies might use delay or ignore tactics; they might ignore e-mail and make it hard to get through to a...
Sep 29, 2023 · Consumer Reports supported the proposed Rule, though it urged the FTC to create more affirmative obligations for review platforms, such as Google, Yelp, and Trip Advisor, to reduce the amount...
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Jul 14, 2010 · Kim Klemen, editor-in-chief of Consumer Reports, and Christine Frietchen, editor-in-chief of Consumersearch.com, explain how to be a savvy consumer of consumer reviews.
