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  1. Visit a Customer Service Center. Visit us in-person at any of our 15 locations. Find a Service Center Make an Appointment Customer Support Saturdays. Explore Other Services. Residential Services. Everything you need to know about your residential water and power services. View all Residential Services. Commercial Services.

  2. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center. Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays) by appointment only.

  3. If you have additional questions, contact us online (Send us an email), by phone (Residential: (800)-342-5397, TDD: (800)-432-7397, or Commercial: (800)-499-8840), or in person (visit any of our LADWP Customer Service Centers).

  4. If you have additional questions, contact us online (Send us an email), by phone (Residential: (800)-342-5397, TDD: (800)-432-7397, or Commercial: (800)-499-8840), or in person (visit any of our LADWP Customer Service Centers).

  5. Los Angeles, CA 90012 Call 311 or 213-473-3231 TDD Service Call 7-1-1 Submit Feedback. Submit Feedback About LACity.gov

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  6. LADWP’s My Water Insights is a free home water management program designed to help customers better understand their water use through home water reports and a user-friendly online portal. Learn more

  7. Los Angeles, CA 90012 Call 311 or 213-473-3231 TDD Service Call 7-1-1 Submit Feedback. Submit Feedback About LACity.gov

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