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  2. For more information, or to report a low-flying aircraft, please contact your local FSDO. For a list of FSDO’s pertaining to your area, click here.

    • FAA Hotline

      How to Submit Your Report. Your report may be submitted via:...

  3. Apr 1, 2021 · April 1, 2021 By Ian Arendt. Share via: Flyinglow and slow” seems to be increasingly popular lately, so to help keep your scenic flight safe and legal, refamiliarize yourself with FAR 91.119. FAR 91.119 prescribes four important altitude minimums, except for when necessary for takeoff or landing.

    • Safety and Security Complaints
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    Please note that aviation safety and security complaints are not handled by DOT’s Aviation Consumer Protection Division. 1. If you have a concern about airline safety (airline and airplane safety, emergency exit seating, low-flying aircraft, pilot licensing and related issues), please visit the Federal Aviation Administration's (FAA) website to rep...

    If you wish to submit a complaint to DOT via written letter, please feel free to do so using the contact information below. When mailing a letter, please include your full address and phone number as well as complete and accurate information about your trip and the problem you had or are having. 1. Contact us by phone– You may contact DOT by phone ...

    For Disability and Discrimination Complaints

    1. A Transportation Industry Analyst will forward your complaint to the airline, and the airline will be required to respond to you and the DOT. 2. Once the airline’s response is received, a DOT analyst will review your complaint and the airline’s response to determine if a violation occurred. After the analyst reviews your case, it will be given to an attorney for review. Once your case is reviewed by an attorney, an analysis with our findings will be mailed to you. Please note that due to t...

    For All Other Complaints

    1. A Transportation Industry Analyst will forward your complaint to the airline and the airline will be required to provide you with a response. The analyst will ask the airline to provide a copy of the response to DOT only if it falls under one of the areas DOT enforces. The DOT analyst will then review the case to determine whether a violation occurred. If your complaint does not appear to fall under any of the laws that we enforce, it will still be logged in our database. 2. Every month, D...

    How Do Consumer Complaints Help DOT?

    Complaints from consumers help DOT spot problem areas and trends in the airline industry. Complaints can lead to enforcement action against an airline when a serious violation of the law has occurred. Complaints may also be the basis for rulemaking actions.

    If you have a concern about airline safety, such as low-flying aircraft, please visit the Federal Aviation Administration's (FAA) website to report a safety-related issue. You can also find information about other aviation issues, such as discrimination, complaints, and consumer protection.

  4. Reports of low flying aircraft or dangerous operations of aircraft should be reported to the FAA, either directly to the regional Flight Standards District Office (FSDO) or through the FAA's Hotline Webpage. ( https://hotline.faa.gov/) For Maine, the local FSDO is in Portland and can be reached directly at (207) 780-3263.

  5. an unauthorized low-flying aircraft, FAA asks that anyone seeing an unauthorized low-flying aircraft .to report that sighting to the nearest FAA Flight Standards District Office (FSDO), the preferred noti­ fication point, or the nearest FAA Air Traffic Control (ATC) facility. That ATC facility will then notify the appropriate FSDO.

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