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  1. If you have presale questions or need operational assistance for any current Roland or BOSS product, please contact our product support team by using our Support Request Form. Your inquiry will be logged and placed in a queue where we aim to respond within 24 business hours.

  2. Please use the Service Center Locator below to find the nearest Authorized Roland Service Center. If you would prefer to send your product to Roland for factory service, please contact our Parts and Service Department at (323) 890-3771 for a return authorization (R.A.) number, or submit a new service request.

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  4. www.roland.com › us › supportRoland - Support

    Support for iOS 17 / iPadOS 17 Sep 13, 2023. Support for macOS Sonoma(macOS 14) Sep 13, 2023. Support for macOS Ventura (macOS 13) Oct 24, 2022. Roland Cloud Instruments:Compatibility with macOS Ventura (macOS 13) (Intel Processor) Oct 24, 2022. Roland Cloud Instruments:Compatibility with macOS Ventura (macOS 13) (Apple Silicon) Oct 24, 2022.

  5. If your Roland product needs service, we suggest you contact the nearest authorized Roland service center. Roland does not offer service or repair assistance or provide service manuals (schematics) at this time. Please note: choosing to repair or modify your product at any time during your warranty period voids the warranty. Q. How can I check ...

  6. Customer Service. You can contact our customer services team by logging your enquiry through our Backstage Area. Your enquiry will be logged and placed in a queue where we aim to respond to your enquiry within 24 Working Hours. Customer Service is available Monday through Thursday 9am to 5pm and Friday 9am to 4.30pm.

  7. Help Center Basics. How do I ask a question before purchasing? What is the HELP CENTER? What is a free ROLAND ACCOUNT and how do I get one? What is BACKSTAGE? How do I use Help Center with different languages? How do I sign in to Help Center with my Roland Account?

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