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Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804.
- Verizon: Internet, TV and Phone Services | Official Site
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- Verizon Contact Numbers | Verizon Customer Support
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- Home Phone Directories | Verizon Phone Support
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- Verizon: Internet, TV and Phone Services | Official Site
Get Verizon contact information to speak with a customer service representative about your mobile and home services.
Local & national directory assistance. Quickly and easily look up a name or phone number using the Verizon White Pages. To find information, enter the name or number of the person you’d like to call by going to: Verizon White Pages Online Directory Search. Note: Reverse Lookup is no longer available.
- Overview
- Phoning Verizon Support
- Using the Online Chat
- Trying Alternative Methods of Support
If you ever have a problem with your Verizon phone, getting in contact with Verizon is a good way to solve the problem fast. There are several methods to get in touch with Verizon depending upon your preferences. Try getting in contact with Verizon over the phone if you're comfortable doing so. If you're not, there are plenty of alternative methods...
Call 1 (800) 922-0204 for customer support.
Here you will be greeted by a message that will guide you through the different support sections.
It's a good idea to know exactly what your problem is and what solution you are seeking before dialling the number so the call can be quick and convenient.
Call 888-294-6804 if you have a pre-paid phone.
If your phone plan is pre-paid call this number. Like the standard customer support number, you will be directed through the call so that you can be linked up with a Verizon support agent that best suits your needs.
Dialing this number will direct you to an agent who is specialised in problems relating to pre-paid Verizon phones.
Navigate to the live chat section on Verizon's support page.
A live chat is like a text conversation between you and a Verizon support agent. You can talk with each other about any issues you may have, whether it be an account issue, a Verizon phone problem, or anything in between.
You can find the live chat function by following this link:
Sign in to your Verizon account.
Under the 'Live Chat' section the website will ask you to sign in with your Mobile Number (or user ID) and password. If you don't have an account with Verizon or you have forgotten your details, the pop-up box provides you with helpful links to help you out.
Chat with a Verizon agent through the chat box to resolve your problem.
Use Facebook to ask Verizon a question.
Go to the Verizon support page (
) and scroll down near the bottom where a black text box says 'Facebook Messenger'. Click this link. This will open a new window, prompting you to sign into your Facebook account. Once you do so, you will be able to send Verizon a direct message containing your question.
You can ask Verizon almost anything and they will do their best to solve your issue. It can be about Verizon products, account questions, or troubleshooting. However, it is best not to divulge sensitive information over social media.
Try Twitter to get a shorter response.
Once you log in to your twitter account, tag Verizon Wireless CS (@VZWSupport) in a tweet containing your question. This will notify the Verizon Support account team of your tweet. After a short wait they will reply to the tweet and try to help however they can.
May 9, 2024 · Check availability. Or call us today: (844) 451-2720. Other Verizon customer service contact options. Reach specialized Verizon Fios customer service departments, stay in touch with Verizon customer support via social media or get help from the Verizon community and forums.
- Call (800) 837-4966 to contact Verizon customer service. For residential services help, press #, then 2.
- Yes. You can reach a Verizon representative via Facebook, chat or Twitter 24/7. A Verizon customer service representative is available via phone Mo...
- You can adjust billing preferences from the My Verizon page. Select Paperless Billing from the My Bill dropdown menu. Review the information on the...
- You can return your equipment for free by signing into your account and printing a prepaid return label. Then, drop off your equipment at any UPS l...
- You can cancel online. You will need your User ID and password to login to your Verizon account. You can also cancel by contacting a customer servi...
- Find a store here to visit and speak face-to-face with a Verizon rep. You can also use their video chat function, available on the same page.
Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues. Register on My Verizon to pay Verizon bills, manage account, switch plans, check usage, swap SIM cards, reset a voicemail password, view order status and more.
Search online. Reverse Lookup is no longer available. However, looking up a phone number is easy using verizon.com/whitepages. Order the paper directory by phone. Print directory distribution has been reduced in some areas of Verizon’s wireline region due to decreased demand.
