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If the problem persists, please contact our digital account team via their contact information below. Can my digital account, Shopper’s Card and Alt ID all be used to get FREE member benefits? Yes.
If you would like to speak with us directly, or if this is urgent, please call us at: 800–576–4377 (1-800-KRO-GERS) Official FAQs. Find answers to frequently asked questions related to online orders, account troubleshooting, digital coupons, and much more.
Your address has already been used to create an account with any of the Kroger Family of Companies, therefore a new account is not needed. To access My Prescriptions, enter your existing email address and password. What if I don't remember the email address I used for my account?
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