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  1. Crisis Prevention Institute (CPI) is an international training organization specializing in person-centred de-escalation and behaviour management programs that help workplaces establish sustainable cultures of safety.

  2. CPIs industry-leading programs provide the skills to recognize, prevent, and respond to crises in the workplace. Our evidence-based programs include person-centered and trauma-informed approaches to help you make an effective impact across your organization.

  3. Find Your CPI Training Program. Our training programs are designed to give your organization the skills to recognize, prevent, and respond to crises. With tiered levels of training, we offer customizable solutions that fit every role and risk level to foster organization-wide safety and well-being. Get Started.

  4. Nonviolent Crisis Intervention (NCI) Training prepares your staff to prevent and de-escalate medium to high-risk behaviour using both restrictive and non-restrictive methods. Instructor Certification Programs for NCI are delivered in an online and in-person format.

  5. We are dedicated to changing behaviours and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety.

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  7. Heritage College is proud to offer the Crisis Prevention Institutes (CPI) Nonviolent Crisis Intervention (NVCI) Training. This internationally-recognized course equips students with the skills needed to de-escalate hostile or dangerous situations effectively.

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